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FirstCash Financial Servicesposted 8 days ago
Coppell, TX
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
About the position
The Merchant Onboarding Specialist role is responsible for efficiently and accurately onboarding new merchants to the American First Finance program. This position works directly with merchants, sales representatives, technology partners, and internal resources key to the merchant onboarding process.
Responsibilities
- Onboard new merchants to the American First Finance program
- Work directly with merchants, sales representatives, technology partners, and internal resources
- Provide a high level of customer service and communication
- Ensure a smooth and efficient onboarding process
- Meet or exceed onboarding goals and targets
Requirements
- Ability to work at a fast-paced environment
- Efficient and ambitious individual
- Team-oriented and capable of working independently
- Strong customer service and communication skills
- Attention to detail and organizational skills
Benefits
- Deliver a first-class customer experience that represents AFF's Core Values
- Passionate about personal and organizational success
- Competitive compensation and benefits package
- Opportunities for professional growth and development
Hard Skills
Customer Service
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Soft Skills
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