Disability Solutions - New York, NY

posted 3 months ago

Full-time - Mid Level
New York, NY
Administrative and Support Services

About the position

This role is responsible for developing and managing best-in-class analytic solutions or algorithms for the Payment solutions Portfolio to detect high-risk merchants and provide recommendations to the business to mitigate credit and fraud risks. The successful candidate will have the opportunity to work with cross-functional teams and leverage state-of-the-art tools such as SAS, SQL, Tableau, and other innovative tools. The position requires a proactive approach to identify opportunities to enhance analytical capabilities around pre-funding risk and early warning merchant profitability. The essential responsibilities include expanding and automating merchant risk mitigating analytical processes that protect Synchrony from financial losses. This involves enhancing the merchant risk strategy in Access One, the merchant fraud/monitoring tool currently in use. The candidate will also support new queue development and monitoring, develop and support merchant risk monitoring for installment products, and innovate analytics to determine if new tools and data types should be added to merchant underwriting and monitoring strategies to mitigate both credit and fraud risks. Additionally, the role includes creating monthly merchant dashboards and conducting merchant dispute workups for senior leaders and client risk teams. The candidate will be expected to manage multiple projects simultaneously, communicate portfolio trends, insights, and findings to business partners and senior leadership, and perform other duties or special projects as assigned.

Responsibilities

  • Expand and automate merchant risk mitigating analytical processes that protect SYF from financial losses.
  • Enhance merchant risk strategy in Access One - the merchant fraud/merchant monitoring tool used today.
  • Proactively support new queue development and monitoring.
  • Develop and support merchant risk monitoring for installment products outside of traditional merchant risk monitoring tools.
  • Conduct innovation-type analytics to determine if new tools and data types should be added to merchant underwriting and monitoring strategies.
  • Create monthly merchant dashboards and merchant dispute workups for senior leaders and client risk teams.
  • Manage multiple projects simultaneously and communicate portfolio trends, insights, and findings to business partners and senior leadership.
  • Perform other duties and/or special projects as assigned.

Requirements

  • Degree in Mathematics/Statistics, Operations Research, Economics, Computer Science/Engineering or other quantitative majors.
  • Minimum 5+ years' Consumer Credit experience in Analytics.
  • Proficient in SAS and SQL or other statistical analysis programming languages.
  • Strong knowledge of SYF's databases.
  • Organizational skills to keep track/manage merchant level termination decisions.
  • Strong team player in a cross-functional environment with excellent problem-solving skills.
  • Strong written and oral communication skills.

Nice-to-haves

  • Knowledge of Salesforce.

Benefits

  • Annual bonus based on individual and company performance.
  • Flexible work options including work from home or office.
  • Diverse and inclusive culture.
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