Disability Solutions - New York, NY

posted 2 months ago

Full-time - Mid Level
New York, NY

About the position

The Private Wealth Market Client Relationship Manager (PWCRM) at Merrill Wealth Management plays a crucial role in managing client relationships and overseeing the Wealth Management Client Associates and Operations support staff. This position is integral to executing the Market Strategy Plans and delivering a branded client service model that emphasizes digital solutions. The PWCRM collaborates closely with advisory teams to enhance client experiences and manage market expenses, while also focusing on compliance and regulatory requirements.

Responsibilities

  • Ensuring client service expectations are met and exceeded while balancing the risk and exposure for Merrill
  • Managing the branch's Private Wealth Management Client Associates and Service Support Staff
  • Representing the office and Merrill with clients, prospects, Financial Advisor recruits, vendors, regulators, and outside legal counsel
  • Coaching teams to deliver a modern, digital-first service model focusing on client satisfaction
  • Proactively identifying opportunities to connect Financial Advisors and clients to the broader enterprise
  • Managing daily operations ensuring compliance with industry regulations, policies, and procedures

Requirements

  • Candidates are required to currently hold Series 7 AND Series 66 (or Series 63 AND Series 65), Series 9 AND Series 10 (or Series 8) equivalent licenses
  • Minimum 5+ years professional experience required
  • Current or previous Merrill Wealth Management experience strongly preferred
  • Self-motivated and client-centric
  • Expert knowledge of regulatory and supervisory requirements and corporate policies and procedures
  • Investment product knowledge (i.e., 401K, Options, Annuities, Tax, Retirement Plans, Money Funds, Mutual Funds, Liabilities, Margin, Trust Operations, etc.)
  • Prior trend analysis experience
  • Strong customer service and communication skills
  • Strong management skills, including the ability to effectively plan, monitor, influence, negotiate, supervise and delegate

Nice-to-haves

  • Compensation Analysis
  • Performance Management
  • Process Performance Management
  • Referral Management
  • Workforce Planning
  • Due Diligence
  • Internal Audit Review
  • Leadership Development
  • Recruiting
  • Risk Management
  • Client Management
  • Customer Service Management
  • Employee Counseling
  • Succession Planning
  • Trade Operations Management

Benefits

  • Industry-leading benefits
  • Access to paid time off
  • Resources and support for employees
  • Annual discretionary award based on performance
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