MES Operations Specialist

Butterball - Raeford, NC

Full-time

Raeford, NC

Animal Production and Aquaculture

About the position

Butterball, LLC, one of America's most iconic brands, is seeking a Manufacturing Execution Systems (MES) Operations Specialist to join our team in Raeford, NC. This full-time position plays a pivotal role in ensuring the seamless operation and optimization of our Manufacturing Execution Systems. The MES Operations Specialist will oversee the deployment, maintenance, training, and continuous improvement of MES applications to support manufacturing operations. This individual will proactively engage with the facility's floor operations and collaborate closely with the production team(s) to identify and resolve the root causes of inventory inaccuracies. In this role, the MES Operations Specialist will maintain comprehensive documentation for MES processes, standard operating procedures (SOPs), configurations, and changes. They will oversee the deployment and configuration of MES applications to meet production requirements and develop and implement training programs based on SOPs. The specialist will facilitate follow-up audits and monitor team members, particularly during high turnover and onboarding phases, ensuring that the MES systems are running efficiently through regular maintenance and updates. The MES Operations Specialist will monitor daily scorecards and work closely with Operations to ensure transactional discipline across all areas of production. They will diagnose and resolve technical issues related to MES applications, minimizing downtime and disruptions, and identify opportunities for improving manufacturing processes through MES capabilities. Additionally, the specialist will provide training and technical support to MES users, ensuring they can effectively utilize the system and manage access levels. This role also involves conducting on-site observations, performing direct assessments on the plant floor, and executing subsequent follow-ups to ensure accurate and timely data collection, analysis, and reporting within the MES.

Responsibilities

• Maintains comprehensive documentation for MES processes, standard operating procedures (SOPs), configurations, and changes.
• Oversees the deployment and configuration of MES applications to meet production requirements.
• Develops and implements training programs from SOPs.
• Facilitates follow-up audits and monitors team members as needed, particularly during high turnover and onboarding phases.
• Ensures the MES systems are running efficiently, performing regular maintenance and updates.
• Monitors daily scorecards and works closely with Operations to ensure transactional discipline across all areas of production.
• Diagnoses and resolves technical issues related to MES applications, minimizing downtime and disruptions.
• Identifies opportunities for improving manufacturing processes through MES capabilities and implements solutions.
• Provides training and technical support to MES users, ensuring they can effectively utilize the system and supervises access level management.
• Executes on-the-floor audits and maintains transactional disciplines through clear and transparent communication with higher-level management.
• Conducts on-site observations, performing direct assessments on the plant floor, and executing subsequent follow-ups.
• Ensures accurate and timely data collection, analysis, and reporting within the MES.
• Resolves inquiries and issues related to MES hardware, including scanning, scales, and user-errors.
• Collaborates with Information Technology (IT), Production, Engineering, and Quality teams to integrate MES with other enterprise systems.
• Participates in continuous improvement initiatives, leveraging MES data to enhance production efficiency and quality.
• Monitors, reports, and reconciles 3rd party warehouses and Logistics (3PL) inventories.
• Performs other duties as assigned.

Requirements

• Bachelor's degree in Supply Chain, Logistics, Engineering, or related field.
• 1-3 years of Plant level Operational experience in Consumer-Packaged Goods (CPG) such as quality, production, inventory management, etc.
• Proficient with Microsoft Suites (Word, Excel, PowerPoint, Outlook, Teams, etc.) and MES software, as well as enterprise resource planning (ERP) systems such as SAP.
• Strong analytical skills with the ability to interpret data from graphs and charts.
• Excellent written and verbal communication, facilitation, and interpersonal skills.
• Detail-oriented with a focus on accuracy and quality.
• Exhibits exceptional project management and organizational skills, along with strong multitasking abilities.

Nice-to-haves

• Bilingual (English/Spanish) for written and verbal translation is preferred.
• Experience in research, data collection, and analysis.
• Background in training.