Meter Analyst - AMI Data Analyst

Southern Company - Meridian, MS

Full-time - Mid Level

Meridian, MS

10,001+ employees

Utilities

About the position

The AMI Data Analyst position is a highly technical role responsible for overseeing the flow of Advanced Meter Infrastructure (AMI) data from 200,000 customer meters to the billing systems at Mississippi Power. The analyst ensures the continuous availability and quality of data from various AMI systems, monitors performance, and resolves any issues that may arise in data transmission. This role requires collaboration with partner organizations to ensure timely data delivery for billing and operational processes.

Responsibilities

• Ensure continuous availability of high quality data from the AMI Systems (Itron AMM, MV90Xi, C2M, WattNet Plus) to CSS and all other systems that rely on meter data
• Monitor and review data several times during each working day to ensure AMI system performance
• Identify and troubleshoot issues with AMI Systems and infrastructure (hardware, software, and network) that interrupt data flow processes
• Analyze Load Profile data and make appropriate edits working with partner departments (Energy Sales, Customer Services, Revenue Accounting)
• Provide training as necessary to team members or internal partners
• Prepare summaries and reports of AMI operational activities and results for management
• Enhance work practices by assisting with specifying requirements, designing, building, testing, and evaluating various processes

Requirements

• 4-year degree in business, computer systems, or engineering is preferred
• 2+ years of experience in Customer Services, Metering Services, Technology Organization, Power Delivery operations, data analysis, or communications systems preferred
• Ability to work and communicate effectively with internal partner departments, managers, vendors, and suppliers
• Strong interpersonal skills and ability to work well in a team setting
• Knowledge of Customer Services billing processes and field services, communications systems (particularly RF), metering technologies, and the TO systems necessary to monitor and measure 200,000 meters, preferred
• Occasional 'on call' assignments/irregular hours will be required

Nice-to-haves

• Knowledge of communications systems and metering technologies
• Experience in data analysis and troubleshooting

Benefits

• Health insurance
• 401k retirement plan
• Paid holidays
• Professional development opportunities