Meter Service Technician

South Tahoe Public Utility District - South Lake Tahoe, CA

Full-time

South Lake Tahoe, CA

Executive, Legislative, and Other General Government Support

About the position

Under the direction of the Inspection Supervisor, performs skilled work, assisting the Customer Service Department, in working service requests or related problems and assisting the Inspection Department with all meter reading routes or District meter related projects. This position is responsible for verifying accurate meter installations and recording of water meter consumption.

Responsibilities

• Performs field work which includes coordinating service requests, locating and turning on and off water metered services, checking for leaks, investigating complaints of high-water usage, blowing out water lines for dirty water, and investigates all customer-related water complaints.
• Works with Water Conservation Specialist and Underground Water Department for leak checks that pertain to water meters.
• Repairs and/or replaces water meters, including the repair of water meter boxes.
• Assists in maintaining a fifteen (15) to twenty (20) year re-testing or exchange program by pulling, testing, or exchanging water meters up to 2", on a predetermined schedule.
• Tests large water meters (above 2") every one (1) to three (3) years.
• Installs and tests fire hydrant meter and backflow combination for contractors.
• Seals, locks, or cuts off entire water metered services for non-payment of water bills.
• Assists Inspection Supervisor in ordering meters and meter parts.
• Reads all meter routes on predetermined schedule, enters readings on electronic equipment, and reports any unusual changes or tampering regarding District's equipment.
• Assists the Inspection or Customer Service Department on all reports pertaining to service requests or meter readings.
• Assists with GPS water meter locations.
• Locates meters and water services, services and installs MXU's, and programs meters.
• Informs the Inspection Supervisor of water thefts and prepares a follow-up report.
• Works with the Engineering Department for metering projects.

Requirements

• High school graduate or equivalent is required.
• Requires one (1) year experience in meter reading or related.
• Requires a valid, current drivers' license, acceptable by the State of California, with a driving record which enables insurability.
• Requires certification as a General Backflow Assembly Tester from the American Water Works Association (AWWA) within twenty-four (24) months of hire date, and the ability to maintain same.
• Requires knowledge of geography of street locations in the City of South Lake Tahoe and the Tahoe portion of El Dorado County.
• Requires the ability to remain knowledgeable in new water meter technology to augment the District's metering program.
• Requires the ability to communicate effectively in writing, using modern office practices, including computer systems, software applications, and modern business equipment to perform a variety of works tasks.
• Requires the ability to work tactfully and courteously with the public.
• Requires the ability to make simple mathematical calculations rapidly and accurately.
• Requires the ability to maintain cooperative relationships with co-workers and supervisors.
• Must have CPR and First Aid Certifications, or ability to obtain within two (2) years of hire date.

Nice-to-haves

• Experience in water meter technology, or related meter technology is desired.