Metro By T-mobile Sales Representative

$35,942 - $38,022/Yr

Future Generation Wireless - Huntington Park, CA

Part-time,Full-time - Entry Level

Huntington Park, CA

Telecommunications

About the position

The Sales Representative at Metro by T-Mobile is responsible for providing exceptional customer service and sales support in a retail environment. This role involves engaging with customers to understand their needs, demonstrating products, and offering personalized solutions to enhance their wireless experience. The position emphasizes building customer loyalty and requires proficiency in using digital tools to facilitate customer interactions.

Responsibilities

• Help customers continue their shopping journey, whether online, through Customer Care, or in-store.
• Provide hands-on demonstrations of the latest technology in-store.
• Engage in side-by-side selling to find personalized solutions for customers.
• Approach service and sales needs with composure, integrity, and compassion.
• Use digital tools to demonstrate coverage and services to customers.
• Complete training on T-Mobile in-store experience and new skills.
• Establish relationships with T-Mobile employees across channels to enhance customer experience.
• Support team initiatives and create an inclusive environment.

Requirements

• At least 18 years of age.
• Legally authorized to work in the United States.

Nice-to-haves

• Experience in product demonstrations.
• Passion for helping others.

Benefits

• Employee discount
• Flexible schedule
• Opportunities for advancement