Southern Company - Atlanta, GA

posted 5 months ago

Full-time - Mid Level
Atlanta, GA
Utilities

About the position

The Asset Resilience Manager position is a critical role within the Southern Company Technology Organization (TO), responsible for leading and managing the Asset Resilience department. This department plays a vital role in ensuring the resilience and recoverability of critical technology assets, which include both software and hardware, essential for the ongoing operations of Southern Company's business processes. The manager will oversee the identification, assessment, and testing of these assets to ensure they can withstand and recover from disruptive events, extending beyond traditional disaster recovery practices. In this role, the manager will be tasked with overseeing the Asset Resilience program, which encompasses the onboarding of assets and their ongoing management. This includes managing a team of Asset Resilience Liaisons, balancing workloads, and ensuring effective communication with all stakeholders involved in the program. The manager will work within the Technology Resilience Governance framework to establish and maintain the necessary requirements, processes, metrics, and documentation that support the program's objectives. Evaluating program performance metrics will be essential to identify bottlenecks and inefficiencies, allowing for continuous improvement of the program. The Asset Resilience Manager will also act as an escalation point for technical and process-related questions, ensuring that all requirements related to tiering assignments, architectural capability reviews, and resilience exercises are met. Collaboration with various leadership teams across the Technology Organization and other departments will be crucial to align technology resources with the business's current and future needs. The manager will be expected to research and adopt best practices for enhancing technology resilience and orchestrate the recovery of critical technology following catastrophic events, ensuring readiness to meet established Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO). Additionally, the manager will serve in an on-call rotation as the Critical Situation Escalation Manager, providing leadership and guidance during critical incidents. This position requires exceptional communication and interpersonal skills, as well as the ability to build strong relationships with stakeholders at all levels, from staff to executive leadership. The manager will also be responsible for creating and managing an organizational budget, hiring and developing a diverse team, and fostering an environment of accountability and innovation.

Responsibilities

  • Oversee Southern Company's Asset Resilience program, including onboarding and steady state management of assets.
  • Manage the staff of Asset Resilience Liaisons and balance workload.
  • Establish and maintain requirements, processes, metrics, documentation, and communication materials for the program.
  • Evaluate program performance metrics to identify bottlenecks and inefficiencies, and continuously improve the program.
  • Optimize the program by balancing risk, cost, complexity, efficiency, and stakeholder needs.
  • Act as an escalation point for technical and process questions related to resilience and recovery exercises.
  • Ensure clear and effective communications with all stakeholders of the program, including education and reporting.
  • Collaborate with leadership throughout the Technology Organization and other departments to align resources with business needs.
  • Research and lead the organization in adopting best practices for technology resilience.
  • Orchestrate the successful recovery of critical technology following a catastrophic disaster and ensure readiness to meet RTO and RPO.
  • Serve in on-call rotation as Critical Situation Escalation Manager.

Requirements

  • Bachelor's degree in Computer Science or an Engineering field preferred; relevant technical experience may substitute.
  • Eight (8) or more years of experience in the technology field.
  • Proven experience successfully leading teams is required.
  • Comprehensive knowledge of information technology environments, including servers, storage, databases, software development, and cybersecurity.
  • Experience working with Business Continuity, Disaster Recovery, or related resilience disciplines is preferred.
  • Strong leadership and strategic thinking skills.

Nice-to-haves

  • Certifications in business continuity or disaster recovery, such as Certified Business Continuity Professional (CBCP).
  • Prior experience in a management or supervisory position.

Benefits

  • Competitive salary range of $120K - $153K annually.
  • Opportunities for professional development and continuous improvement.
  • Comprehensive health and wellness programs.
  • Retirement savings plans and financial planning assistance.
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