MGR-CUSTOMER SERVICE
Packaging Corporation of America•Minneapolis, MN
457d
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About The Position
The Customer Service Manager at Packaging Corporation of America (PCA) is responsible for overseeing and coordinating the customer service functions at the plant. This role focuses on ensuring that customer needs are met effectively and professionally, with an emphasis on exceeding expectations in order processing, delivery, and overall service quality. The manager will lead a team of Customer Service Representatives, interact with various departments to maintain operational efficiency, and continuously strive to improve customer service standards.
