Mgr-District Technical Support
City Colleges of Chicago•Chicago, IL
429d
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About The Position
The Manager - District Technical Support at City Colleges of Chicago oversees the daily operations of the centralized IT Help Desk/Desktop services. This role is responsible for managing staff who provide technical support to the CCC community, ensuring service levels are met, and customer expectations are fulfilled. The manager implements performance standards, evaluates service delivery, and collaborates with IT management to enhance support processes.
