Mgr - Organizational Change

Ochsner Health - Jefferson, LA

Full-time - Mid Level

Jefferson, LA

Ambulatory Health Care Services

About the position

The Manager of Organizational Change at Ochsner Health plays a pivotal role in leading strategic program efforts across the organization. This position is responsible for effectively managing a set of strategic initiatives that leverage various core capabilities including project management, quality improvement, design/systems thinking, operational excellence, business process reengineering, change management, and process improvement. The manager will interface directly with the executive team to drive program strategy and efficiently achieve project objectives. This role requires leading multidisciplinary teams to meet or exceed targeted goals through expert-level program management. In this position, the manager will be tasked with leading impactful strategic initiatives, ensuring that program goals are achieved within budgetary, time, and organizational parameters. The role involves developing a program communication strategy that articulates ideas clearly to project teams and engages with senior leaders. Additionally, the manager will be responsible for developing program curriculum and serving as an instructor for PMO training programs. The strategic approach of programs will be shaped by building governance infrastructure, facilitating solution design, and driving execution. The manager will apply project management methodologies and tools to navigate the project lifecycle efficiently. They will leverage sponsors to plan and direct work, remove obstacles, and hold teams accountable for results. Identifying and applying appropriate improvement science approaches, such as DMAIC and PDSA, will be essential for solving process design problems. The role also requires analyzing and visualizing data to provide insights and encourage action from the team. Other related duties may be assigned as necessary, and the manager must remain knowledgeable about current federal, state, and local laws, accreditation standards, and regulatory agency requirements that apply to their area of responsibility.

Responsibilities

• Leads impactful strategic initiatives, ensuring program goals are achieved within budgetary, time, and organizational parameters.
• Leads program communication strategy through clear articulation of ideas to project team and critical interfacing with senior leaders.
• Develops program curriculum and serves as instructor for PMO training programs.
• Shapes strategic approach of programs, builds governance infrastructure, facilitates solution design, and drives execution.
• Applies project management methodologies and tools to efficiently navigate the project lifecycle.
• Leverages sponsors to plan and direct work, remove obstacles, and hold team accountable for results.
• Identifies and applies appropriate improvement science approach (DMAIC, PDSA, blend) to solve process design problems.
• Analyzes and visualizes data to provide insight and encourage action from team.
• Performs other related duties as assigned.

Requirements

• Bachelor's Degree in Engineering, Business Administration, Public Health, Finance, Healthcare Administration, or related field required.
• 7 years' Project Management related experience required.
• Effective verbal and written communication skills and the ability to present information clearly and professionally.
• Strong interpersonal skills and ability to work collaboratively with physicians, operations, and corporate divisions.
• Ability to approach problems from a global perspective but 'zoom in' when necessary.
• Leadership skills to influence and lead during times of adversity with leaders and executives.

Nice-to-haves

• Master's Degree in Engineering, Business Administration, Public Health, Finance, Healthcare Administration, or related field preferred.
• Project Management Professional (PMP), Lean Six Sigma Black Belt, Master Change Agent, AGILE Project Management, or Program Management Professional certifications preferred.