MH Food Service Associate

About the position

The position involves providing patient meal service and maintaining cleanliness in all areas that support meal service. The role requires accurate assembly, distribution, and collection of patient trays, as well as cleaning all wares and equipment used in the process. The individual will respond to patient requests in a timely manner and handle food safely while adhering to established procedures.

Responsibilities

• Accurately assemble, distribute, and collect patient trays.
• Collect patient trays at the appropriate time and in an efficient manner.
• Clean all wares used for this purpose.
• Clean all equipment used for this purpose.
• Clean dish machine, dish room, and equipment appropriately.
• Respond to patient requests in a timely manner.
• Pass patient trays in a correct and courteous manner.
• Handle food in a safe manner (i.e., maintains temps, uses barriers, observes HACCP plan).
• Strip trays per procedure and in a timely manner.
• Complete all other tasks as assigned.
• Complete work assignments within an acceptable time frame.
• Use time and resources to the best possible advantage for successful completion of job responsibilities.
• Develop and maintain efficient working relationships.
• Be reliable in respect to attendance and punctuality.
• Recognize the importance of team efforts and partner with others to achieve positive outcomes.
• Be part of a team effort to ensure quality services.
• Offer creative solutions or alternatives to issues or concerns.
• Produce quality results.
• Continually strive to improve the quality of work.
• Accept responsibility for all work performed and take appropriate corrective action as needed.

Requirements

• Able to understand and follow instructions.
• Read English.
• Work on feet for long periods of time.
• Able to be courteous with all customer groups.
• Previous food service experience.
• Cooperative in interactions, treating customers with courtesy, respect, and compassion.
• Patient when responding to questions and answers questions appropriately.
• Respond to requests in a timely manner.
• Handle interruptions in a skillful way.
• Maintain a professional appearance and demeanor.
• Strive to prevent/resolve customer concerns to the customer's satisfaction.
• Responsible for ongoing development of work skills through available resources.
• Attend and participate in staff meetings and inservices and/or review documentation as required.
• Assist in the orientation of others and actively participate in mentoring.
• Perform analytical and decision-making functions with minimal supervision.
• Recognize and seek assistance/consultation when appropriate.
• Demonstrate an understanding of relative hospital and all-departmental policies and procedures including safety issues.
• Possess awareness of programs/services provided by the hospital and where they are located.