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PageGroup - New York, NY
posted about 2 months ago
Full-time - Mid Level
New York, NY
Administrative and Support Services
About the position
The MDM Engineer position is focused on managing and supporting the Mobile Device Management (MDM) platform, specifically AirWatch MDM, for a leading financial services company. This on-site contract role involves ensuring the performance, security, and compliance of mobile devices and applications, as well as maintaining disaster recovery environments to align with corporate business continuity plans.
Responsibilities
- Provide Level 2 and 3 end user support.
- Support MDM solutions, specifically AirWatch MDM.
- Manage device inventory including procurement, deployment, and decommissioning.
- Ensure device security through containerization and compliance policies.
- Oversee mobile application management and approved application store management.
- Manage relationships with mobile carriers and their services.
- Engineer mobility solutions including next-generation MDM platforms.
- Maintain on-premises server MDM infrastructure and connectivity to Workspace ONE cloud tenant.
Requirements
- Expertise in Workspace ONE UEM and Workspace ONE Access.
- Knowledge of Apple DEP/ABM/VPP/APNS.
- Understanding of Android EMM and Work Profile vs Work Managed.
- Experience with UEM device profiles for iOS/Android.
- Familiarity with UEM compliance policies and repositories.
- Experience with device enrollments for Apple, Android, Windows PC/Laptop, and MacOS.
- Knowledge of core Workspace ONE apps such as Hub, Boxer, Content, Web, and Tunnel.
- Experience with LDAP, Directory Services, and Secure LDAP.
- Understanding of Workspace ONE infrastructure components like Cloud Connector and Universal Access Gateway.
- General knowledge of VPN tunneling and AD structures.
Nice-to-haves
- Familiarity with O365 and Federated authentication.
- Understanding of certificates and APIs.
- Knowledge of high availability and disaster recovery sites.
- Experience with ServiceNow for incident management and reporting.
- Windows server administration experience.
Benefits
- Competitive hourly compensation based on experience.
