Microsoft Endpoint Configuration Manager (MECM) Engineer

$106,250 - $143,750/Yr

NES Associates - Arlington, VA

Full-time - Mid Level

Hybrid - Arlington, VA

Professional, Scientific, and Technical Services

About the position

Deliver simple solutions to complex problems as a MECM Engineer at GDIT. Here, you'll tailor cutting-edge solutions to the unique requirements of our clients. With a career in application development, you'll make the end user's experience your priority and we'll make your career growth ours. This is a Hybrid role and selected candidate will primarily provide on-site support at the Pentagon in Arlington, VA along with tele-work a few days a week.

Responsibilities

• Performs secure baseline image creation and development of Windows Desktop OS images (Windows 10, 11) for specific hardware configurations from a common core baseline.
• Develops physical workstations images and VDI templates.
• Designs, develops, and evaluates software packages for server and workstation deployments.
• Develops MECM task sequences for OS upgrades and software package deployments.
• Troubleshoots OS and software deployment failures.
• Troubleshoots MECM health issues, including Distribution Points and client remediation.
• Designs, develops, and administers Group Policy Objects for security compliance and configuration management.
• Provides escalation support for Tier III/IV issues. Collaborates with customers, stakeholders, vendors, and other support teams for troubleshooting and resolving problems.
• Manages customer service requests through their lifecycle, from receiving the request through to its closure. Interfaces closely with customers to understand requirements and ensure customer satisfaction.
• Ensures compliance with established company and regulatory guidelines and procedures to provide high quality service and outstanding customer care.
• Adheres to change management policies and takes the necessary testing/development steps to mitigate risks with changes.
• Installs new hardware and software making sure that all components (hardware, software, drivers, agents, etc.) interface correctly with each other and the network.
• Develops engineering documentation for Implementation Plans, Test Plans, Standard Operating Procedures, Work Instructions, and network diagrams.
• Participates in the planning and development of new or existing solutions to meet customer requirements and deployment timelines.

Requirements

• Bachelor's Degree and a minimum of 5 years of direct MECM experience required. An additional 4 years of experience may be substituted in lieu of degree.
• Active Top Secret security clearance required.
• CompTIA Security + or equivalent IAT Level II DoD 8570 certification required.
• MECM Server and application administration experience.
• Windows 10/11 Administration experience.
• Microsoft Deployment Toolkit experience.
• Active Directory/GPO administration experience.
• Experience with Remote Access Technologies - VPN, IPSec, VDI (Citrix/VMware/AWS Workspace/Azure).
• Experience with Monitoring Tools - SCOM, SolarWinds, etc.
• Understanding of DoD, DISA cybersecurity requirements.

Nice-to-haves

• Experience with Dameware, Microsoft 365 Defender, and/or Remedy.
• Microsoft 365 Certified: Modern Desktop Administrator Associate.
• Microsoft Certified: Azure Virtual Desktop Specialty.
• CompTIA A+ Certification.
• DISA or JSP experience.

Benefits

• Medical plan options, some with Health Savings Accounts.
• Dental plan options.
• Vision plan.
• 401(k) plan with company match.
• Full flex work weeks where possible.
• Paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
• Short and long-term disability benefits.
• Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance.