Microsoft Office 365 Analyst / IT Business Analyst - No C2C

Thelan

Full-time

Professional, Scientific, and Technical Services

About the position

We have an immediate need for a Microsoft Office 365 Analyst. The position is located in Washington DC, and candidates must live within a commutable distance from any Client business location. This is a full-time permanent position. The ideal candidates must have at least 1+ years of experience with SharePoint and Microsoft Office 365. The Analyst will work closely with the Microsoft 365 Collaboration team on large-scale projects while also managing smaller scale projects independently for both internal and client billable projects. The Analyst will be responsible for gathering and documenting business requirements and determining appropriate solutions leveraging the Microsoft 365 platform. This role will assist in defining project objectives, scheduling, and prioritizing work with a project team to design, prototype, and build solutions based on documented requirements. The Analyst will act as a Microsoft 365 Subject Matter Expert (SME). Some examples of projects or work that may be performed include creating custom forms to collect required information and creating workflows to automate and track the progress of business processes via task lists, email notifications, and more. Additionally, the Analyst will be responsible for handling all SharePoint and Office 365 related Help Desk tickets.

Responsibilities

• Work with the Microsoft 365 Collaboration team on large scale projects.
• Self-manage smaller scale projects for both internal and client billable projects.
• Gather and document business requirements.
• Determine appropriate solutions leveraging the Microsoft 365 platform.
• Assist in defining project objectives, scheduling, and prioritizing work with a project team.
• Design, prototype, and build solutions based on documented requirements.
• Act as a Microsoft 365 Subject Matter Expert (SME).
• Create custom forms to collect required information.
• Create workflows to automate and track the progress of business processes via task lists and email notifications.
• Handle all SharePoint and Office 365 related Help Desk tickets.

Requirements

• 1+ years of experience with SharePoint and Microsoft Office 365.
• Experience in gathering and documenting business requirements.
• Ability to determine appropriate solutions leveraging the Microsoft 365 platform.
• Experience in project management and scheduling.

Nice-to-haves

• Bachelor's degree in Management Information Systems or equivalent.