Microsoft Office 365 Team Lead

About the position

The M365 Team Lead at CACI is responsible for overseeing technical resources delivering services across the Microsoft 365 platform. This role involves managing a team of engineers and developers, ensuring project deadlines are met, and providing solutions for operational and maintenance tasks. The position requires active leadership, coordination with various stakeholders, and a focus on continual service improvement.

Responsibilities

• Provide active, hands-on leadership to ensure deadlines and deliverables are met.
• Own the team and their output, fostering improvement and quality of work.
• Create and share weekly status reports demonstrating team productivity and accomplishments.
• Identify areas of improvement for team processes and implement solutions.
• Coordinate with Scrum Master and Development staff to ensure resources are appropriately allocated for tasks and projects.
• Act as a point of escalation for customers and technical staff, helping to remove obstacles and provide solutions.
• Function as a liaison to the DHS customer and functional leads across the program.
• Oversee projects to ensure deadlines are met and objectives are fulfilled, documenting progress regularly.
• Ensure adherence to DHS defined project governance standards for each project and task.
• Interface directly with end-users, stakeholders, and process owners to document business outcomes and verify project objectives.
• Ensure all architectural artifacts and deliverables meet high-quality standards.
• Provide regular and timely updates to customers and management.

Requirements

• Ability to attain DHS EOD Clearance.
• Proven experience leading a M365 development team in a supervisory, lead, or managerial capacity.
• Bachelor's degree in Computer Science, MIS, or Business.
• 10+ years of total IT experience.
• 5+ years of experience with the MS platform.
• Ability to interface with team members at all levels, including business operations, technology, and management.
• Experience working with US Federal Government customers.
• Excellent written and verbal communication skills.

Nice-to-haves

• Experience with Jira and Confluence.

Benefits

• Healthcare benefits
• Wellness programs
• Financial benefits
• Retirement plans
• Family support programs
• Continuing education opportunities
• Flexible time off benefits