Mid Level - Product Manager Workforce Management

$104,000 - $124,800/Yr

Randstad - Framingham, MA

Full-time - Mid Level

Framingham, MA

Administrative and Support Services

About the position

We are seeking a dynamic Product Manager to drive the development of customer-centric, feasible, and sustainable products throughout their lifecycle. This role will own the creation and prioritization of product features, manage the product backlog, and align business needs with development teams. The ideal candidate will be skilled in managing stakeholders, creating Lean Business Cases, and tracking product financials.

Responsibilities

• Owner of creating, managing & prioritizing product features, using a backlog, including experience in serving as the ultimate authority; agrees upon DoD & supports the flow of work at the Program layer
• Generates business value work with the Portfolio layer including experience in working with the PO to assure that the work cascades down to the team level including driving and approving PI/TI Iteration/Sprint objectives
• Key owner & driver of strategic themes & roadmap for the Product lifecycle including ability to guide the product through the lifecycle states including creating & management of rolling wave plans
• Responsible for ensuring that Value Streams are creating feasible and sustainable products & solutions
• Owns outlining & prioritizing enabler work including ensuring work is understood & execution coincides with business value work
• If part of an ART, is an active participant & skilled in ART ceremonies and associated responsibilities
• Key participant in supporting and reviewing system demos to ensure demonstrated delivered work aligns with targeted business value deliverables & scope
• Ensures Program risks are identified and handled
• Identifies, tracks & handles appropriate feature metrics including tracking feature progress & areas for improvement
• Responsible in identifying customers and stakeholders including advanced skills with client/stakeholder management both internal & external. This includes representing their business value needs & validation of proposed solutions and creating a product vision
• Works with Epic Owners to develop a Lean Business Case for Epics, or if an Epic Owner, will develop & handle the Lean Business Case
• Provides oversight and management of the product financials including assurance to budgets and tracking
• Owns development of customer centric ROI models & associated features that provide optimal ROI
• Supports new and existing product processes including GS&P, Architecture, Legal, Compliance and Vendors
• Responsible for handling vendor relationships including skills in ensuring targeted vendor deliverables meet our product needs including timely alignment
• Drives product innovation
• Knowledgeable and supportive regarding creation & execution of product SOWs
• Participant & reviewer of RFPs
• Conducts customer satisfaction surveys/analysis, validates customer response, provides fast feedback, prioritizes defect resolution & enhancements
• Works effectively with all levels and roles including fully understanding R&Rs of the PO, team

Requirements

• Minimum 5 years of experience in Product Management
• Bachelor's degree
• Experience with Agile Methodology
• Experience with Integrations (5 years required)
• Experience with Kronos (1 year required)
• Proficiency in MS Office, Jira, and Confluence

Nice-to-haves

• Experience in workforce management
• Skills in critical thinking
• Experience in vendor management

Benefits

• Health insurance
• Incentive and recognition program
• 401K contribution