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The Mid Technical Account Manager (TAM) plays a crucial role in supporting customer journeys through DevSecOps CI/CD processes, acting as a key technical liaison to ensure customer success. This position requires a blend of technical expertise in DevSecOps and CI/CD pipelines, along with strong customer engagement skills. The TAM will manage escalations, develop innovative solutions, and contribute to the success of various customer projects, necessitating a deep understanding of cloud systems and CI/CD methodologies.