Middle Market Payroll Specialist I

Liberty Bank & Trust Co - Kennesaw, GA

Full-time - Mid Level

Kennesaw, GA

51-100 employees

Credit Intermediation and Related Activities

About the position

The Middle Market Payroll Specialist I is responsible for providing expert payroll solutions and compliance advice to clients, ensuring accurate payroll processing and fostering strong client relationships. This role involves onboarding clients, analyzing payroll data, ensuring compliance with payroll laws, and contributing to client satisfaction through quality service delivery. The specialist acts as a mentor and resource for payroll operations, supports process improvements, and maintains knowledge of payroll regulations.

Responsibilities

• Act as a trusted advisor and client service professional for payroll compliance and solutions.
• Create and maintain client relationships to support revenue and growth targets.
• Onboard and maintain clients with various company structures across multiple states.
• Analyze payroll data for accuracy, process payroll, and review payroll reports.
• Ensure compliance with payroll laws and regulations for the company and clients.
• Contribute to business meetings to share tactical and strategic opportunities.
• Travel to client worksites for meetings, training, and support.
• Serve as a mentor and knowledge resource for payroll operations personnel.
• Support client satisfaction through quality service checks and observations.
• Research and analyze client needs related to payroll processing and operations.
• Maintain knowledge of financial operations related to payroll for middle market businesses.
• Identify and recommend payroll service solutions for process improvements.
• Support audit efforts for Sarbanes-Oxley compliance.
• Maintain knowledge of federal, state, and local payroll laws and best practices.
• Provide timely communication to payroll teammates and supervisors about client relationships.
• Participate in testing new payroll processes and enhancements.
• Act as back-up to supervisor and provide project support.

Requirements

• High School Diploma or equivalent required; Bachelor's Degree preferred.
• Six to eight years of experience in payroll administration or related field required.
• Minimum of two years of PEO industry payroll experience preferred.
• Strong proficiency in payroll administration and knowledge of payroll laws and regulations.
• Customer service skills in a team environment.
• Expertise in collaborating with multiple functional experts for service delivery.
• Demonstrated leadership behaviors with peers and other constituents.
• Strong time management, organizational, and facilitation skills.

Nice-to-haves

• CPP Certification preferred.

Benefits

• Generous paid time off
• Top-tier medical, dental, and vision benefits
• Health & wellness support
• Paid volunteer hours
• Continuous learning programs
• Mentorship opportunities
• Ongoing training