Middle Office Technical Analyst Investment Operations

Infinite Computer Solutions - New York, NY

Full-time

New York, NY

Professional, Scientific, and Technical Services

About the position

Apollo is searching for a business-focused technologist and functional subject matter expert to assist with advancing the technology capabilities of the Middle Office and Controllers businesses. The individual will work closely with key stakeholders in the Investment Operations functions to lead projects, gather and document business requirements, and coordinate the development, testing, implementation, and ongoing support of these requirements. This role is pivotal in ensuring that the technology solutions align with business needs and enhance operational efficiency. The Middle Office Technical Analyst will collaborate with middle office operations professionals to understand and produce business and functional requirements. This involves working with Apollo's internal resources as well as application vendors to establish the appropriate development approach and timeline. The analyst will be responsible for tracking and maintaining project plans, risk matrices, issues lists, and all related project artifacts to ensure successful implementation of related engagements. In addition, the analyst will develop comprehensive test cases and participate in development and QA testing. Effective communication with stakeholders is crucial, as building relationships continuously will facilitate smoother project execution. The role also includes assisting with the analysis of middle office platform processes and capabilities, contributing to the ongoing development of a technology strategy that meets the evolving needs of the business. The analyst will partner with the business to ensure that service level agreements (SLAs) and other key metrics are met or exceeded. Identifying best practices for optimizing system use both internally and externally is also a key responsibility. Furthermore, the analyst will act as an escalation point for support issues, aiming to increase in-house functional support resolution with well-documented root cause analysis (RCA) and permanent resolutions.

Responsibilities

• Work with middle office Ops professionals to understand and produce business and functional requirements and collaborate with the development teams to implement solutions.
• Work with Apollo internal resources as well as application vendors to establish the appropriate development approach and timeline.
• Track and maintain project plans, risk matrices, issues lists, and all related project artifacts to ensure successful implementation of related engagements.
• Develop comprehensive test cases and participate in development and QA Testing.
• Communicate effectively with stakeholders and build relationships continuously.
• Assist with the analysis of middle office platform processes and capabilities and the ongoing development of a technology strategy.
• Partner with the business to ensure SLAs and other key metrics are met or exceeded.
• Identify best practices for optimizing system use both internally and externally.
• Act as an escalation point for support issues and increase in-house functional support resolution with well-documented RCA and permanent resolutions.

Requirements

• 8+ years of industry full-cycle experience in SDLC methodologies and approaches, including refining business requirements and defining functional specifications, development, and testing.
• 3+ years of experience with C#, Python, SQL and Excel Macros.
• Experience with Business Analysis methodologies and use case modeling along with excellent conceptualization, analytical, and logic skills.
• Experience working with data warehouse & business intelligence platforms and concepts for data modeling.
• Deep understanding of the middle office functions and Knowledge of credit instruments (Bank Loans, Bonds, Derivatives, etc.).
• Experience with a leading fund accounting platform is required. FIS VPM is strongly preferred.
• Experience with systems integration of applications infrastructure hosted in cloud providers, AWS and Azure.
• Excellent communication skills, with the ability to work with business users, technical teams, and stakeholders. While adept at listening and soliciting feedback from all teams.
• Must be self-directed and motivated while being a solid team player with a strong work ethic.
• Ability to thrive in a high-intensity, fast-paced environment and prioritize/deliver multiple active projects.

Nice-to-haves

• An advanced degree from a top university is strongly desired.