Infinite Computer Solutions - New York, NY
posted 4 months ago
Apollo is searching for a business-focused technologist and functional subject matter expert to assist with advancing the technology capabilities of the Middle Office and Controllers businesses. The individual will work closely with key stakeholders in the Investment Operations functions to lead projects, gather and document business requirements, and coordinate the development, testing, implementation, and ongoing support of these requirements. This role is pivotal in ensuring that the technology solutions align with business needs and enhance operational efficiency. The Middle Office Technical Analyst will collaborate with middle office operations professionals to understand and produce business and functional requirements. This involves working with Apollo's internal resources as well as application vendors to establish the appropriate development approach and timeline. The analyst will be responsible for tracking and maintaining project plans, risk matrices, issues lists, and all related project artifacts to ensure successful implementation of related engagements. In addition, the analyst will develop comprehensive test cases and participate in development and QA testing. Effective communication with stakeholders is crucial, as building relationships continuously will facilitate smoother project execution. The role also includes assisting with the analysis of middle office platform processes and capabilities, contributing to the ongoing development of a technology strategy that meets the evolving needs of the business. The analyst will partner with the business to ensure that service level agreements (SLAs) and other key metrics are met or exceeded. Identifying best practices for optimizing system use both internally and externally is also a key responsibility. Furthermore, the analyst will act as an escalation point for support issues, aiming to increase in-house functional support resolution with well-documented root cause analysis (RCA) and permanent resolutions.