Military Operations Manager

Amazon - Louisville, KY

Full-time - Mid Level

Louisville, KY

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

This position is designed for individuals with military experience who are interested in transitioning to the private sector, specifically within Amazon's operations team. The role involves leading operational teams during the night shift at an Amazon station site, focusing on driving operational excellence and ensuring efficient order fulfillment and dispatch. The Operations Manager will be responsible for managing a team of Area Managers, analyzing performance metrics, and collaborating with various support teams to enhance site performance.

Responsibilities

• Manage and develop a team of Area Managers
• Lead operational teams on a shift, addressing issues and positively impacting site performance
• Analyze shift performance against relevant business objectives and implement actions to improve operational excellence
• Collaborate closely with support teams, including HR, Finance, Health and Safety, and Security
• Design and deliver initiatives across the sites to improve operational performance

Requirements

• A degree
• Relevant experience in people and stakeholder management
• Advanced proficiency in verbal and written English and intermediate proficiency in the local language
• Experience using data or anecdotal evidence to influence business decisions
• Experience in key areas of production and supply chains

Nice-to-haves

• Experience in Lean, Six Sigma and Kaizen techniques
• Experience in a similar logistical working environment
• Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment