Mission Advancement Office Administrator

$52,399 - $57,900/Yr

Chicago Hope Academy - Chicago, IL

Full-time - Entry Level

Remote - Chicago, IL

Educational Services

About the position

The Mission Advancement Office Administrator plays a crucial role in supporting the Advancement Office at Chicago Hope Academy. This full-time position involves managing office operations, financial tracking, grant management, and CRM oversight to enhance fundraising efforts. The administrator will ensure accurate data processing, support donor stewardship, and assist in event coordination, all while aligning with the organization's mission to provide a holistic education to youth.

Responsibilities

• Provide essential administrative support for the Advancement Office.
• Manage financial tracking and grant tracking.
• Oversee CRM management and stewardship to bolster fundraising efforts.
• Create and implement systems for accurate data processing.
• Analyze donor pledge, payment, and activity history in the CRM/database.
• Perform technical administration of the CRM software database systems.
• Steward donors and manage CRM system operations.
• Support event coordination and the implementation of the philanthropy plan.
• Develop and maintain standard operating procedures for event fundraising committees.
• Monitor the advancement/development budget.
• Draft correspondence and proofread documents for accuracy.
• Prepare meeting minutes and correspondence.
• Coordinate contracts with resource development operations.
• Conduct investigations of campaign and donor relations systems to ensure data accuracy.
• Input pledge, payment, and financial information into the CRM.
• Perform pledge and payment processing, ensuring accurate donation records.
• Generate reports on donor relations and campaign progress as required.
• Maintain a database of all donors and manage contact lists.
• Implement new CRM software upgrades and provide training to end users.
• Perform operating and administrative functions including system backups and software updates.

Requirements

• Associate's degree or equivalent experience.
• Minimum of two years of work experience in a nonprofit organization with a focus on fundraising, marketing, management, budgeting, community, and public relations.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to work effectively with diverse populations and stakeholders.
• Demonstrated problem-solving skills and ability to handle multiple tasks.

Nice-to-haves

• Working knowledge of Classy, Virtuous, and other fundraising platforms.
• Experience with CRM donor databases and financial management software.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance