Mission Critical Project Manager

$90,000 - $110,000/Yr

Diversified Agency - Minneapolis, MN

Full-time - Mid Level

Minneapolis, MN

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

As a Mission Critical Project Manager at Diversified, you will play a pivotal role in overseeing the entire lifecycle of projects, ensuring they are completed on time, within budget, and to the satisfaction of our clients. Your responsibilities will encompass managing the scope, schedule, cost, and quality of projects, while also maintaining strong communication with all stakeholders involved. You will be the primary point of contact for clients, developing long-term relationships and managing their expectations throughout the project phases. Your role will require you to coordinate various activities, including project communications, scheduling, and task management for technicians, while also overseeing deliverables from engineering, CAD, and programming teams. In this position, you will be responsible for ensuring that systems integration projects are executed efficiently and effectively. You will spend a significant amount of time managing projects and communicating with stakeholders, helping to improve established processes within Diversified. Your leadership will be crucial in providing clear direction and ownership of projects, ensuring that all activities are aligned with project goals and timelines. You will also be tasked with monitoring labor, equipment, and materials budgets, and providing technical and administrative support to your team members. The complexity of the projects you will manage involves working with mission-critical customers, including commercial and government organizations that operate command and control facilities. These environments require a high level of care and support, as they run 24/7 and cannot tolerate downtime. You will need to navigate a complex set of variables, including system design, site conditions, and stakeholder expectations, all while maintaining a focus on quality and continuous improvement. Your decision-making authority will allow you to take full ownership of projects, ensuring that client satisfaction and project profitability are achieved.

Responsibilities

• Manage the scope, schedule, cost, quality, and client satisfaction of projects throughout their lifecycle.
• Oversee project management functions on all MCE projects, budgets, and scopes.
• Develop strong long-term relationships with clients and manage their expectations and satisfaction.
• Coordinate all activities associated with the timely, accurate, and on-budget completion of projects.
• Engage stakeholders, delegate responsibilities, and run client and internal project meetings.
• Monitor labor, equipment, and materials budgets, ensuring timely and accurate completion of projects.
• Provide technical and administrative support to project team members and develop project schedules.
• Perform field verification of prospective work sites and document any issues.
• Coordinate all drawings and documentation between internal and external stakeholders.
• Facilitate design reviews and coordinate system programming and final checkout of systems.

Requirements

• Associates degree or equivalent experience; Bachelor's degree preferred.
• 3+ years of experience as a project manager in commercial construction trades and settings.
• Familiarity with audio/video systems installations and knowledge of low voltage electrical projects.
• PMP certification from the Project Management Institute is desired; AVIXA CTS certification is a plus.
• Strong verbal and written communication skills, with the ability to diagnose and resolve complex problems.

Nice-to-haves

• Supervisory and people skills.
• Ability to manage complex technical, political, and people-related problems.
• Natural leadership qualities and effective delegation skills.
• Excellent planning and organizational skills.

Benefits

• Competitive salary ranging from $90,000 to $110,000 based on experience and market location.
• Comprehensive medical, financial, and other benefits package.
• Opportunities for professional development and career growth.