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Chewelah Casinoposted 5 months ago
$36,192 - $36,192/Yr
Full-time • Entry Level
Chewelah, WA
Amusement, Gambling, and Recreation Industries
About the position
The Front Desk Agent at Mistequa Hotel is responsible for providing exceptional customer service to guests, managing check-ins and check-outs, and ensuring a smooth and pleasant experience for all visitors. This role is crucial in creating a welcoming atmosphere and addressing any guest inquiries or concerns promptly.
Responsibilities
- Greet and welcome guests upon arrival.
- Manage check-in and check-out processes efficiently.
- Handle guest inquiries and resolve issues promptly.
- Maintain accurate records of guest information and transactions.
- Assist with room assignments and special requests.
- Provide information about hotel services and local attractions.
Requirements
- High school diploma or equivalent.
- Previous experience in customer service or hospitality preferred.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Basic computer skills and familiarity with hotel management software.
Nice-to-haves
- Bilingual skills are a plus.
- Experience in a hotel or resort setting.
Benefits
- Competitive hourly wage of $17.40.
- Full-time employment with potential for benefits.
