MNI Direct - Peachtree Corners, GA
posted 1 day ago
About the position
The position involves working directly with Business Development Representatives to drive sales through the branch. This includes developing customer quotes, sourcing products for optimal margins, and ensuring timely follow-up on all communications. The role requires adherence to MNI Direct company policies regarding sales and quoting processes, as well as submitting qualified quotes to the Quoting Coordinator promptly. The individual will be responsible for maintaining communication with assigned accounts weekly and documenting customer interactions. Additionally, the role includes cold calling potential customers, providing branch customer service, and building relationships with walk-in customers to enhance trust in the MNI Direct brand. Responsibilities also encompass assisting with customer orders, inventory management, and coordinating with the branch team and regional buyer for product orders. The position may require assisting with plant health and appeal, pricing items in the yard, and performing other sales-related duties, including small deliveries and day-to-day operations.
Responsibilities
- Assist Business Development Representatives to drive sales through the branch.
- Develop customer quotes and source products for best margins.
- Follow up on all communications regarding quotes.
- Submit qualified quotes to the Quoting Coordinator in a timely manner.
- Communicate and follow up with customers on submitted quotes.
- Meet or exceed budgeted goals and objectives on assigned accounts.
- Communicate with assigned accounts weekly via email, text, or phone.
- Document customer contacts.
- Cold call potential customers and follow up on sales leads.
- Provide branch customer service and sales support.
- Build relationships with walk-in customers to service their needs.
- Assist in selecting, loading, and billing customers at the branch.
- Coordinate customer deliveries when needed.
- Ensure all customer orders are flagged/tagged and secured for pickup or delivery.
- Suggest inventory needs based on sales and customer requests.
- Work with Branch Sales Supervisor and regional buyer to order products for customer needs.
- Assist with the health and appeal of plants in the yard.
- Ensure all items in the yard are priced and signed.
- Perform other sales-related duties as required.
Requirements
- High School diploma or equivalent required.
- Associate degree in Horticulture field preferred.
- Above-average product knowledge.
- Ability to operate customer ordering and inventory system.
- Effective communication skills with business associates.
- Proficient in Microsoft Office.
- Expert customer service skills.
- Desire to learn plant names, characteristics, and sources.
- Valid, clean state Driver's License.
