Mobile Caregiver - Phlebotomist

About the position

AndHealth is a healthcare technology company created to help people reverse chronic disease. We are driven by the goal of making world-class specialty care accessible and affordable to all. We partner with health systems, community health centers, plans, and employers to remove barriers to care to ensure all people have access to the care they deserve. We are looking for a Mobile Phlebotomist to expand our ability to provide care by literally meeting patients where they are. They will facilitate convenient and empathetic blood and specimen collection in patient's homes, offices and other remote sites - always being mindful of each patient's unique needs and comfort. This service-minded patient care professional will ensure accurate and efficient collection while maintaining the highest standards of care, confidentiality and accuracy in documentation.

Responsibilities

• Make daily home/office visits, always maintaining a flexible schedule to accommodate patient needs.
• Greet patients warmly, establish rapport, and address any questions/concerns they may have regarding the blood draw process.
• Conduct in-home venipuncture and capillary blood draws for patients, adhering to strict infection control guidelines, ensuring a safe and comfortable experience.
• Secure blood samples and properly label, package, and transport them to our designated lab partner following established protocols.
• Assist patients in setting up technology for telehealth visits, ensuring a seamless virtual healthcare experience with their respective care teams.
• Conduct other medical intake processes, including measuring blood pressure and gathering relevant health information.
• Complete all required paperwork and electronic documentation in a timely, accurate and compliant manner.
• Maintain a safe and reliable personal vehicle for transportation to and from patient sites, as well as a clean and organized mobile phlebotomy unit, ensuring all necessary supplies are safely stocked and ready for use.
• Uphold the highest standards of professionalism, confidentiality, patient care, and empathetic communication while always adhering to all regulatory requirements, including HIPAA and CLIA regulations.
• Other responsibilities as necessary to meet evolving business needs.

Requirements

• Active Nationally Registered Certified Phlebotomy Technician (NRCPT) certification (or willingness to achieve and maintain this certification at AndHealth's expense) required.
• Valid state-issued driver's license from the state of your residence with no limitations.
• Undergraduate degree from an accredited college/university preferred.
• Experience as a Phlebotomist/Phlebotomy Technician, Emergency Medical Technician (EMT), STNA/CAN, Medical Assistant (MA), Firefighter, or similar patient-facing, caring profession.
• Previous experience working in a caregiving/clinical capacity with patients in a home-based setting preferred.
• Proven ability to quickly establish rapport and professionally interact with patients from diverse backgrounds in various domestic settings; some experience in hospitality/service industries preferred.
• Safe and reliable transportation capable of commuting to and from patient sites within a ~150-mile radius daily (mileage expenses paid by AndHealth).
• Willingness to adapt to changing technologies and healthcare practices.
• Ability to work independently and as part of a collaborative healthcare team.
• Strong administrative/technical skills; Comfort working on tablets/smart devices, as well as macOS and Windows-based computers using Microsoft Office (Outlook, Word, Excel, PowerPoint), Google Workspace (Gmail, Google Docs/Sheets/Slides, etc.) IM/video conferencing (Slack, Teams, and Zoom), and telephones efficiently.
• Trustworthy and accountable behavior with a track record of interacting with and maintaining confidential information.

Nice-to-haves

• Experience in a caregiving/clinical capacity with patients in a home-based setting preferred.
• Some experience in hospitality/service industries preferred.

Benefits

• Medical, Dental, Vision Insurance
• Paid time off
• Short- and Long-Term Disability
• Ongoing opportunities for learning and growth, both personally and professionally.