Mobile Crisis Community Support Specialist II - Evening Shift
$36,650 - $60,861/Yr
BJC HealthCare - Saint Louis, MO
posted 16 days ago
Full-time - Entry Level
Saint Louis, MO
5,001-10,000 employees
Ambulatory Health Care Services
About the position
The Mobile Crisis Community Support Specialist II is responsible for providing immediate support and assessment to clients in crisis who have reached out to the 988 mobile crisis hotline. This role involves responding to crisis situations in the community, working collaboratively with a team, and utilizing a company vehicle to reach clients in various locations. The position operates during evening shifts and requires a Bachelor's degree in Human Services or a related field, with no prior experience necessary.
Responsibilities
- Provides community support services to complex clients, including those on care plans, using treatment plan interventions that result in positive outcomes.
- Completes timely documentation of services that detail the need for the service, the intervention provided, and the individual's response to the service.
- Contacts individuals and/or referral sources following missed appointments to re-engage and promote recovery efforts.
- Supports individuals in crisis situations.
- Provides mentorship and job shadowing to community support colleagues.
Requirements
- Bachelor's Degree in Human Services or a related field.
- Class D (IL) or Class E (MO) License required upon hire.
Nice-to-haves
- Experience with clients in crisis preferred.
- Ability to manage stress and comfort with change.
- Solutions-oriented and focused on client strengths/resources.
- Willingness to participate in a collaborative environment.
Benefits
- Disability insurance
- Dental insurance
- Flexible spending account
- Tuition reimbursement
- Paid time off
- Adoption assistance
- Pension plan
- 401(k) matching
