Mobile Crisis Outreach Specialist

$38,667 - $38,672/Yr

Emergence Health Network - El Paso, TX

Full-time - Entry Level

El Paso, TX

Ambulatory Health Care Services

About the position

The Mobile Crisis Outreach Specialist is responsible for providing crisis intervention and support services to individuals experiencing behavioral or emotional crises in El Paso County. This role involves case management, on-site assessments, and coordination of care to ensure clients receive the necessary resources and support. The position operates within a 24/7 crisis unit, requiring flexibility in scheduling and a commitment to trauma-informed care practices.

Responsibilities

• Provides case management services including lethality risk assessment, skills training, symptom management, crisis intervention, and rehabilitation services for youth and/or adults with mental illness, substance use, and/or individuals with developmental disabilities.
• Conducts on-site and off-site emergent/urgent screening assessments with rapid crisis intervention and crisis management for individuals in acute psychiatric crisis.
• Performs Social Determinates of Health Screening and resource advocacy for patients in crisis.
• Coordinates and provides appropriate referral and linkage services after staffing with the practitioner on-call, licensed practitioner of the healing arts, and/or the administrator on duty.
• Acts as a positive role model and advocate for clients and their families.
• Implements and coordinates the Safety Plan as required for appropriate level of care.
• Documents service delivery, interventions, and communications with rationale, date, time, and purpose of interactions.
• Maintains compliance with all relevant training requirements and standards.

Requirements

• Bachelor's degree in Psychology, Social Sciences, or a related behavioral field; a master's degree is preferred.
• Two years of direct casework/case management experience or equivalent combination of education, training, and experience.
• Experience with trauma-informed services and cognitive behavioral therapies, including DBT and motivational therapies, is preferred.
• Knowledge of trauma-informed theories, principles, and practices.

Nice-to-haves

• Experience with cognitive behavioral therapies, including DBT.
• Knowledge of motivational therapies and the use of incentives.

Benefits

• Competitive hourly wage of $18.59; $38,672 annually.
• Flexible scheduling to accommodate 24/7 crisis unit needs.
• Opportunities for professional development and training.