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The Mobile Customer Service Representative I at Bank of Bird-in-Hand is responsible for assisting customers with the opening and processing of various types of deposit accounts, providing support to branch personnel, and responding to customer inquiries both over the phone and in person. This entry-level position requires strong communication skills and attention to detail, as well as knowledge of banking products and compliance requirements. The role also involves cross-selling bank services and resolving customer issues, with a travel requirement of 25-30% to support staffing needs across locations.