Mobile Dental Assistant

360Care - Athens, GA

Full-time - Entry Level

Athens, GA

Accommodation

About the position

The Mobile Dental Assistant position at 360care involves providing dental care assistance in long-term care facilities. This role is crucial in supporting dentists by ensuring that patient care is delivered efficiently and effectively. The Mobile Dental Assistant will be responsible for maintaining clinical records and charts through electronic medical records, ensuring that all documentation is accurate and up-to-date. This position requires a strong commitment to patient care, as well as adherence to OSHA and HIPAA guidelines to maintain confidentiality and safety in the workplace. In this role, the Mobile Dental Assistant will assist the dentist with various patient care tasks, including passing instruments and supplies, maintaining the treatment area, and managing patient flow during facility visits. The assistant will also be responsible for the care and cleaning of medical equipment, troubleshooting any issues that arise, and ensuring that all dental supplies are adequately stocked. The position requires effective communication with patients, family members, and healthcare providers to ensure a positive experience for all involved. Additionally, the Mobile Dental Assistant will be expected to educate patients on proper oral hygiene techniques and assist in the diagnosis by exposing and processing digital dental radiographs. This role demands a high level of multitasking, attention to detail, and exceptional customer service skills. The Mobile Dental Assistant will travel extensively, up to 100% of the time, to various facilities, making reliable transportation essential for this position.

Responsibilities

• Assist doctor with patient care in a prompt and courteous manner.
• Review, verify, and maintain current and accurate clinical records, charts, and medical history through electronic medical records.
• Ensure the integrity of all documentation.
• Update patient odontogram for every patient encounter.
• Efficiently pass instruments and supplies to the dentist for appropriate care being rendered.
• Maintain the treatment area by evacuation, washing, isolating, drying, and illuminating properly.
• Provide daily feedback and work in conjunction with branch office to optimize dental schedule and reporting.
• Efficiently manage patient flow of facility visit and may push wheelchair.
• Balance and generate daily production reports and provide to dentist upon departure.
• Accurately post the dental charges to the appropriate provider in a timely fashion.
• Responsible for all care and cleaning of medical equipment.
• Troubleshoot equipment issues and report to proper resources.
• Maintain and schedule planned maintenance for dental equipment.
• Responsible for clean-up of service area used in facility.
• Inspect and maintain the vehicle's exterior and interior appearance, and perform basic support tasks like routine oil changes and refueling.
• Maintain dental supplies inventory by auditing stock to determine inventory level; anticipate needed supplies; place and expedite orders for supplies.
• Manage resources by preparing supplies with minimum waste or need for duplication.
• Ensure all dental equipment is working properly by completing preventive maintenance requirements and following manufacturer's instructions.
• Assist dentist diagnosis by exposing and processing digital dental radiographs.
• Assist with education of patients on proper oral hygiene techniques.
• Ensure a positive experience for patients.
• Follow all OSHA and HIPAA guidelines.
• Communicate effectively with all patients, family members, providers, faculty, and staff.
• Provide timely responses to patient inquiries; document conversations in the EMR.
• Actively support and comply with all components of the compliance program, including completion of training and reporting of suspected violations of law and Company policy.
• Maintain confidentiality of all information; abide by HIPAA and PHI guidelines at all times.
• React positively to change and perform other duties as assigned.

Requirements

• High School education or GED.
• Medical / Dental Assistant experience preferred.
• Must have own reliable transportation, good driving record, and car insurance.
• Must have completed and passed a two-step Tuberculosis (TB) Skin Test.
• Hepatitis B vaccination is preferred.
• Must have state radiation license or certificate.
• Must have good computer skills and medical terminology experience.
• Must have excellent communication skills, both written and verbal.
• Must be able to follow directions and listen to needs of patients and doctors.

Nice-to-haves

• Experience in a dental office setting.
• Knowledge of dental software and electronic medical records.