Mobile Phone / Computer Repair Technician

$37,440 - $49,920/Yr

Erepair - Hoboken, NJ

Full-time - Entry Level

Hoboken, NJ

About the position

The Mobile Phone / Computer Repair Technician role at Erepair involves diagnosing and repairing mobile devices and computers, ensuring they function optimally. The technician will provide technical support to customers, maintain accurate records of repairs and sales, and collaborate with team members to enhance service delivery and customer satisfaction. This position requires a good understanding of computer hardware and retail experience, particularly in sales.

Responsibilities

• Diagnose and repair mobile devices and computers, ensuring optimal functionality.
• Utilize hand tools and software troubleshooting techniques to address hardware issues.
• Provide technical support to customers, assisting with operating system and software inquiries.
• Maintain accurate records of repairs and sales transactions.
• Collaborate with team members to enhance service delivery and customer satisfaction.
• Stay updated on the latest technology trends and repair techniques.

Requirements

• Good understanding of computer hardware.
• Retail work experience with good sales skills (1 year or more at any retail establishment).
• Availability during weekends (Saturday & Sunday).

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• Flexible schedule