Mobile Service Technician

$50,000 - $58,240/Yr

Ryder - Spokane, WA

Full-time - Mid Level

Spokane, WA

Rental and Leasing Services

About the position

The Mobile Service Technician position at Ryder in Spokane, Washington, is a permanent full-time role focused on maintaining and repairing heavy-duty vehicles. The technician will work independently and interact with customers to ensure high-quality service and satisfaction. This mid-level position offers competitive pay, bonuses for certifications, and a structured work schedule from Sunday to Wednesday on the second shift.

Responsibilities

• Interact with customers and manage accounts to facilitate preventative maintenance and repair issue resolution.
• Coordinate work schedules as required by customers and road test vehicles to identify repair needs.
• Perform preventive maintenance and repairs on various vehicle systems including A/C, brakes, electrical systems, and more.
• Utilize the Shop Management System and electronic documentation for maintenance records.
• Ensure compliance with safety and environmental regulations during maintenance activities.
• Accountable for key maintenance measurements related to inspections and performance of PMs, brakes, tires, and wheels.

Requirements

• High School diploma or equivalent.
• Vocational or Technical Certification in vehicle maintenance and repair services preferred.
• One year or more mechanical experience working offsite at customer locations preferred.
• Must have minimum tools required to perform job duties as outlined in Ryder's Maintenance policy.
• Valid NonCommercial Driver License CLASS E, Commercial Driver License (CDL) CLASS A and/or State driver's license as required.
• Ability to understand and adhere to company policies in all areas.
• Strong verbal and written communication skills.

Nice-to-haves

• Experience with heavy-duty vehicle maintenance and repair.
• Customer service experience in a technical environment.
• Ability to work independently and as part of a team.

Benefits

• Average weekly pay of $1120.
• Hourly pay of $28.00 per hour.
• Certification bonus of $100 for each new ASE certification obtained, up to $700.
• Quarterly bonus of up to $500.
• Annual merit pay increases every year.
• On-the-job paid training.
• Medical, dental, vision, and 401K benefits starting at 30 days.
• 12 weeks of paid maternity leave.
• Paid time off starting at day one, with 80 hours per year.
• 401K with company match.
• Employee discount on high valued stock at 15%.
• PPE, uniforms, and boot allowance provided.
• Technician tuition repayment program up to $5,000.