Mobile Service Technician

$72,800 - $72,800/Yr

Rush Enterprises - Ventura, CA

Full-time

Ventura, CA

Rental and Leasing Services

About the position

The Mobile Service Technician is responsible for maintaining the fleet for clients and handling service calls at client locations. This role emphasizes exceptional customer service while performing various maintenance tasks, including cleaning, visual inspections, and repairs on diesel engine trucks and associated equipment.

Responsibilities

• Maintain all aspects of equipment according to company standards.
• Handle basic maintenance of the truck including filling tank with fuel, checking oil, and keeping it clean.
• Manage inventory control on the service truck and ensure it is properly stocked.
• Report to the Service Manager and be assigned daily duties.
• Maintain availability for after-hours service calls and an open work schedule.
• Maintain and inventory the supplied tools for maintaining diesel engine trucks.
• Read job orders and observe vehicles to determine malfunctions and plan work procedures.
• Utilize diagnostic equipment to determine malfunctions and perform correct repair procedures.
• Perform diagnostic and documentation functions on the company computer system.
• Examine protective guards, loose bolts, and safety devices on trucks, making necessary adjustments.
• Lubricate moving parts and drive repaired vehicles to verify conformance to specifications.
• Perform preventative maintenance work as requested.
• Document and submit necessary paperwork or enter into the mobile service program accurately and timely.
• Respond to customer inquiries regarding the work and foster positive customer relations.
• Advise customers of any repairs or services needed within the next 3 months.
• Participate in training and apply that training in the course of work.

Requirements

• High school diploma or general education degree (GED).
• 2 years' experience as a Class 7 & 8 technician in a dealership or related truck service facility.
• Current and valid CDL and Medical card as required by the FMVS.
• Mechanical aptitude and technical ability.

Benefits

• 401(k)
• Opportunities for advancement
• Exceptional compensation and benefits
• Incentives for performance
• Training opportunities
• Stock purchase options