Model - Host

Toca Madera Houston TX - Houston, TX

Part-time - Entry Level

Houston, TX

About the position

The Model - Host position at Toca Madera is a part-time role that serves as the first point of contact for guests, setting the tone for their dining experience. This position is responsible for managing seating arrangements, handling reservations, and ensuring a welcoming atmosphere for all guests. The host plays a crucial role in maintaining the cleanliness and organization of the host area while delivering exceptional customer service.

Responsibilities

• Coordinate seating and dining room flow
• Answer calls and questions that guests may have on their upcoming reservations
• Maintain awareness and attentiveness to guests and their special occasions, food restrictions and special accommodations
• Provide a charming and engaging personality to make guests feel welcome
• Maintain a working environment that complies with health and safety guidelines
• Deliver excellent customer service by anticipating the needs of coworkers and guests
• Ensure that side stations are prepped as needed for business demand
• Build rapport with guests to increase repeat clientele
• Complete administrative work in the morning

Requirements

• Customer service experience
• Restaurant experience
• Strong multitasking abilities
• Diligent work ethic
• Ability to stand for the duration of shifts and lift up to 15 lbs

Nice-to-haves

• Modeling or similar experience preferred
• Night, weekend, and holiday availability
• A clean and polished appearance