Omni Hotels & Resorts - Houston, TX

posted 6 days ago

Full-time - Entry Level
Houston, TX
Accommodation

About the position

The Front Desk Agent at Mokara Spa, Omni Hotels & Resorts, is responsible for providing exceptional guest service while maintaining cleanliness and organization within the spa and fitness center. This role involves preparing treatment rooms, greeting guests, and ensuring a relaxing environment for all visitors.

Responsibilities

  • Prepares treatment rooms and spaces for guest arrival, including cleaning, sanitation, stocking/restocking supplies, and replacing linen.
  • Greets guests & members, providing information and directions as necessary.
  • Instructs guests where they may change and/or dress for Mokara Spa treatments and experiences.
  • Maintain locker room in sanitary and safe condition to include shower areas, vanities and Aquavana spaces.
  • Maintain all guest lounge and deck areas in neat and sanitary condition.
  • Maintain Mokara Spa spaces in a fashion that ensures neat, safe and sanitary conditions.
  • Assist with the maintenance and cleanliness of the Mokara Spa as necessary to ensure neat and clean conditions.
  • Ensure that guests are properly checked in and out of lockers as necessary.
  • Participates in periodic product inventory as directed.
  • Conducts tours of the spa and related facilities.

Requirements

  • Must be 18 years of age
  • Must have valid TABC certification
  • Must be able to lift, hold, and carry 31-40 pounds
  • Must have availability to work Saturdays and Sundays, holidays, mornings and evening shifts.
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