Monitor

Centerstone - East Alton, IL

Full-time - Entry Level

East Alton, IL

Hospitals

About the position

The Monitor position at Centerstone involves providing monitoring services in a 24-hour supported residential setting, ensuring the safety of residents and the facility. The role includes light cleaning duties and active participation in cross-functional teams and performance improvement initiatives, contributing to the overall care and support of individuals with mental health and substance use challenges.

Responsibilities

• Ensures all doors in the building are safe and secure at all times.
• Greets clients and visitors arriving at Theodoro Place, ensuring all visitors sign-in and are escorted at all times.
• Provides verbal shift report at the end of the shift to incoming staff member to ensure communication of all relevant information.
• Performs light cleaning duties as assigned by Team Leader or designee.
• Presents relevant information for the purpose of assuring quality of care, gaining feedback, and planning changes in provision of personal growth-based services.
• Identifies and reports all Critical Incidents according to Centerstone policy.
• Demonstrates an ability to manage crisis situations to ensure the safety and stabilization of clients.
• Provides a timely and helpful response to any client or colleague requesting assistance.
• Reports any suspected violations of rules and regulations or actions that are believed to be unethical or illegal.
• Attends and actively participates in appropriate or required staff meetings.
• Meets monthly for supervision with supervisor to address performance and development goals.
• Demonstrates knowledge and values of cultural, racial, and gender differences related to mental health and substance use personal growth.
• Participates in community and/or Centerstone events to educate community members on mental health issues.

Requirements

• Must be at least 21 years of age.
• Ability to effectively communicate via written, verbal, in person and virtual methods.
• Knowledge of guidelines for confidentiality and applicable regulatory guidelines.
• Skill in customer service techniques and establishing interpersonal relationships.
• Skill in problem-solving and identifying job tasks.
• Skill in applying non-violent crisis intervention techniques.

Benefits

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Diversity, Equity, and Inclusion employee resource groups
• Continuing education opportunities
• Employee Assistance Program