Morgan Olson - Director of Strategic Accounts

Morgan Olson - Loudon, TN

Full-time - Mid Level

Loudon, TN

Personal and Laundry Services

About the position

The Director of Strategic Accounts at Morgan Olson is responsible for building and maintaining long-term relationships with key strategic accounts to achieve sales volumes and revenue targets. This role involves implementing sales initiatives, managing a support team, and collaborating cross-functionally to ensure customer satisfaction and timely execution of priorities.

Responsibilities

• Build and maintain long-term relationships with key strategic accounts.
• Implement sales initiatives to support the company's products.
• Establish excellent working relationships with strategic accounts.
• Learn the customers' business to identify new product and service opportunities.
• Manage and motivate a small support team to ensure high customer satisfaction.
• Work cross-functionally with sales, engineering, supply chain, production, and finance.
• Forecast future production requirements with customers and communicate needs internally.
• Effectively communicate the company value proposition and product features.
• Negotiate pricing and contracts with customers.
• Maintain payment within agreed-upon timeframes.
• Ensure high customer satisfaction ratings according to company standards.
• Stay updated with external developments and suggest new sales strategies.
• Adhere to quality and safety policies.

Requirements

• Working knowledge of the commercial vehicle market.
• Prior experience with commercial fleet vehicle sales and/or engineering.
• Strong CRM skills, with previous experience in Salesforce preferred.
• Participation in the development of sales strategy and marketing materials.
• Strong Microsoft Office skills.
• Creative problem solver with new ideas.
• Ability to communicate complex technical ideas to non-technical audiences.
• Responsive and able to follow up with customers promptly.
• Strong interpersonal leadership and communication skills.
• Minimum of five years of experience in a sales and marketing organization within the Truck or Body Building Industry.
• Excellent written and verbal communication skills.
• Highly organized with the ability to work with minimal supervision.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Company paid life insurance
• 10 company paid holidays
• Vacation and personal time