Mortgage Consultant (Mortgage Loan Officer)

$40,040 - $40,040/Yr

Michigan Schools And Government Credit Union - Canton, MI

Full-time - Entry Level

Canton, MI

251-500 employees

Credit Intermediation and Related Activities

About the position

As a Mortgage Consultant at Michigan Schools and Government Credit Union (MSGCU), you will play a pivotal role in the origination of first mortgages. Your primary responsibilities will include conducting initial pre-qualification interviews, preparing loan application packages, and ensuring all necessary documentation is in order. You will communicate policies for the extension of credit in accordance with MSGCU and secondary investor guidelines, while also meeting production expectations. Your focus will be on providing exceptional service to members, prospective members, builders, developers, and real estate agents in a prompt and professional manner. In this role, you will implement effective strategies to ensure that members have a positive experience with MSGCU and our products and services at every touchpoint. You will process new loan applications and perform loan origination activities, which include accurately reading, interpreting, and applying financial and numerical information to the loan file. Adherence to federal and state regulations, as well as MSGCU policies and procedures, is crucial. A strong emphasis will be placed on consultative phone selling, prospecting, and member service, focusing on phone mortgage origination through various lead sources. Your responsibilities will also include cultivating and maintaining external referral sources by attending loan closings, networking events, and following up on leads. You will travel throughout the branch network to strengthen relationships and collaborate with assigned branch teams to increase referrals and drive mortgage loan growth. Additionally, you will provide consistent feedback and communication to applicants regarding their loan status, ensuring they are informed throughout the process.

Responsibilities

• Originate first mortgages by conducting initial pre-qualification interviews and preparing loan application packages.
• Communicate policies for extension of credit in accordance with MSGCU and secondary investor guidelines.
• Meet production expectations while serving members, prospective members, builders, developers, and real estate agents promptly and professionally.
• Implement effective strategies to ensure a positive member experience with MSGCU products and services.
• Process new loan applications and perform loan origination activities, adhering to federal and state regulations and MSGCU policies.
• Engage in consultative phone selling and prospecting to maximize lead pull-through to closing.
• Cultivate and maintain external referral sources through networking and follow-up activities.
• Travel throughout the branch network to strengthen relationships and collaborate with branch teams.
• Provide consistent feedback and communication to applicants regarding loan pre-approval and issues preventing approval.

Requirements

• High school diploma or GED required.
• 1 year of mortgage origination experience or 2 years of mortgage banking experience or relevant lending experience in other roles.
• Associate's degree in Business Administration, Marketing, Accounting, or Finance is acceptable in lieu of experience.
• 3 years of analytical finance experience may also be considered.
• Nationwide Multistate Licensing System & Registry (NMLS) licensure is highly preferred.
• Proficient with Microsoft Office products (Word, Excel, PowerPoint, and Outlook).
• Familiarity with secondary mortgage market underwriting, pricing, operations, and requirements.

Nice-to-haves

• Strong organizational skills and ability to manage multiple responsibilities simultaneously in a fast-paced environment.
• Experience in persuasive sales and effective follow-up to maximize lead pull-through to closing.
• Ability to adapt approach and demeanor in real time to match shifting demands of different situations.

Benefits

• Competitive salaries with incentives as part of a variable compensation plan.
• Medical, dental, and vision insurance starting on the first day of employment.
• Generous Health Savings Account (HSA)-eligible medical plan with no monthly premium.
• 401(k) plan with a 3% contribution from MSGCU and a 100% match for the next 7% contributed.
• 12 paid holidays and up to 120 hours of PTO in the first year of service.