Mortgage Loan Closer

Frost Bank - San Antonio, TX

Full-time - Entry Level

San Antonio, TX

11-50 employees

Credit Intermediation and Related Activities

About the position

The Mortgage Loan Closer at Frost plays a crucial role in ensuring the smooth processing and closing of mortgage loans. This position emphasizes exceptional organizational skills and attention to detail, as well as the ability to adapt in a fast-paced environment. The role is centered around providing top-quality service while adhering to regulatory guidelines and internal policies, ultimately contributing to a positive customer experience.

Responsibilities

• Review final underwriting approvals for mortgage loans to confirm completion and closing readiness.
• Prepare mortgage closing packages to ensure efficiency and compliance with regulatory guidelines.
• Review final signed closing packages for accuracy prior to wire request and authorization.
• Act as a liaison between clients, underwriters, and organizational staff to ensure effective communication across departments.
• Utilize subject matter expertise to ensure adherence to internal policies and State/Federal mortgage regulations.

Requirements

• 1+ years of real estate processing or closing experience or 2+ years of loan operations experience.
• Strong customer service skills.
• Excellent organization skills with strong attention to detail.
• Excellent written and verbal communication skills.
• Knowledge of basic mortgage lending regulatory guidelines.
• Proficiency with Microsoft computer applications.

Nice-to-haves

• Bachelor's degree.
• Experience with Empower LOS or Blend applications.
• Experience with Desktop Underwriting (DU) or AUS.
• Bilingual (English and Spanish preferred).
• Experience with real estate title work and title policy endorsements.
• Extensive knowledge of current TRID and RESPA regulations.
• Knowledge of legal documents related to consumer real estate.

Benefits

• Medical, dental, vision, long-term, and life insurance.
• 401(k) matching.
• Generous holiday and paid time off schedule.
• Tuition reimbursement.
• Extensive health and wellness programs, including Employee Assistance Program.
• Referral bonus program.