Mortgage Loan Closing Specialist I

Trustmark National Bank - Houston, TX

Full-time - Entry Level

Houston, TX

Credit Intermediation and Related Activities

About the position

The Mortgage Loan Closing Specialist I at Trustmark Bank is responsible for preparing closing documents for residential mortgage loans, ensuring compliance with regulatory requirements and quality customer service standards. This entry-level position involves communication with production associates and title companies to resolve closing issues and gather necessary documentation, while also reviewing title-related documents for accuracy and compliance with relevant laws.

Responsibilities

• Issue closing instructions to Title Companies/Closing Agents when directed.
• Provide all necessary documents for the closing process.
• Review title commitment, tax information, lock documentation, insurance information, real estate contracts, underwriting approvals, and other documentation related to the closing transaction.
• Prepare and review closing disclosures for compliance with contracts and underwriting, ensuring all disbursements meet loan criteria.
• Ensure timely receipt of documents by the customer.
• Perform other duties as assigned.

Requirements

• High School diploma or GED required.
• Technical or vocational school education preferred.
• 1-2 years of Loan Closing/Mortgage Processing experience or 6 months as Trustmark Closing Coordinator plus 2 years prior mortgage experience.
• Knowledge of guidelines and legal requirements for various loan types (FHA, VA, USDA, GNMA, FNMA, FHLMC).
• Thorough knowledge of residential mortgage closing documents.
• Some knowledge of CFPB regulations and TILA-RESPA Integrated Disclosure (TRID) guidelines.
• Some knowledge of title insurance guidelines.
• Strong communication and listening skills.
• Data entry and 10 key calculator proficiency.
• Analytical skills and attention to detail.

Nice-to-haves

• 2-year college degree preferred.