Mortgage Loan Officer - Greensboro, NC

Towne Bank - Greensboro, NC

Full-time - Entry Level

Greensboro, NC

Credit Intermediation and Related Activities

About the position

As a Mortgage Loan Officer, you will provide service to applicants and prospective customers seeking a home loan. This includes interviewing, pre-qualification, and pre-approval processes. You will be responsible for completing applications and gathering supporting documentation, as well as reviewing and completing regulatory disclosures with customers. Your role will also involve maintaining existing and generating new sources of referral business, quoting interest rates, and securing pricing through the Secondary Marketing Department on behalf of the customer. Additionally, you will collect required application fees, input application data into Loan Origination Software (LOS), and utilize automated underwriting systems (AUS) to obtain credit recommendations. Communication is key, as you will need to keep customers informed about the status of their loans and relay information to all interested parties in a professional and courteous manner. You will manage your pipeline of loans to verify the accuracy of the current loan status and must acknowledge and abide by TowneBank Mortgage Policies and Procedures. Mentoring other Loan Officers and relaying industry changes or trends to Senior Management will also be part of your responsibilities. Participation in Towne Bank, TowneBank Mortgage, and area association events is expected, along with active involvement in Real Estate Office sales meetings and functions, including preparing Mortgage Minutes and providing ongoing training for real estate agents. You will work closely with the Broker/Sales Manager, attend Loan Officer Meetings, and represent the bank in community outreach functions to enhance the bank's image and develop new business opportunities. Compliance with all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA) is mandatory.

Responsibilities

• Providing service to applicants and prospective customers seeking a home loan, including interviewing, pre-qualification and pre-approval.
• Completing application and gathering supporting documentation.
• Reviewing and completing regulatory disclosures with customer.
• Maintaining existing and generating new sources of referral business.
• Quoting interest rates and securing pricing through the Secondary Marketing Department on behalf of the Customer.
• Collecting required application fees.
• Inputting application data into Loan Origination Software (LOS).
• Utilizing automated underwriting systems (AUS) to obtain credit recommendations.
• Communicating with customers, both internal and external, regarding the status of the loan and relaying information to all interested parties.
• Communicating with all parties in a professional and courteous manner.
• Managing his/her pipeline of loans to verify accuracy of the current loan status.
• Acknowledging and abiding by TowneBank Mortgage Policies and Procedures.
• Mentoring other Loan Officers.
• Relaying to Senior Management any industry changes or trends that may be of interest to them.
• Participating in Towne Bank, TowneBank Mortgage, and area association events.
• Actively participating in all aspects of the Real Estate Office sales meetings and office functions.
• Preparing Mortgage Minutes for presentation at each sales meeting.
• Providing on-going training for the real estate agents (lunch and learns).
• Working closely with the Broker/Sales Manager.
• Attending Loan Officer Meetings.
• Representing the bank with active participation in approved community outreach functions for the purpose of enhancing our image and developing new business opportunities.
• Obeying all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA).

Requirements

• Has a valid NMLS number.
• Has at least 1-year experience originating VA, FHA, Conventional and VHDA loans.
• Has a proven sales record based on closed loan production.
• Currently possess sources of referral business for purchase transactions.
• Has a High School Diploma or equivalent.
• Has an awareness of FNMA/FHLMC, FHA, VA and VHDA underwriting guidelines.

Nice-to-haves

• Working knowledge of Microsoft Office products.
• Working knowledge of Encompass software.