Mortgage Loan Officer II

Unclassified - Peoria, IL

Full-time

Peoria, IL

About the position

The Mortgage Loan Officer II at First Mid Bank & Trust is responsible for producing a high volume of quality consumer and real estate loans. This role involves a variety of tasks including ordering credit reports, analyzing data, and making decisions on credit requests. The officer will also be involved in the collection of delinquent loans, ensuring that the bank maintains a healthy lending portfolio. The position requires a strong focus on customer service, as the officer will interview loan applicants to explain loan options, rates, terms, and collateral requirements, while gathering the necessary information to complete loan applications. In addition to processing loans, the Mortgage Loan Officer II will conduct loan closings, ensuring that all documents are signed and underwriting conditions are met. The officer will manage individual loan portfolios, develop and maintain a customer base, and work to build customer satisfaction and confidence in the bank. Maintaining asset quality is crucial, which includes reviewing delinquency reports, following up with past due customers, and coordinating collection efforts. The officer may also need to repossess and liquidate collateral when necessary, working with the bank's attorney for any required court actions. The role also involves analyzing the bank's credit check program and collecting delinquent accounts. The officer will review daily overdrafts, make decisions on whether to return or pay checks, and produce follow-up letters for accounts that are overdrawn for more than ten days. Collaboration with other loan officers is essential, particularly in assisting with underwriting questions or program information. The officer will also order title work for real estate loans, review it, and address any curative matters that arise. A key aspect of this position is the proactive identification and development of a quality network of business relationships with realtors, attorneys, and other professionals to generate referrals for new mortgage lending opportunities. The officer will also be expected to cross-sell bank products and services professionally and complete any required training associated with the job function. Other related duties may be assigned as necessary.

Responsibilities

• Interview loan applicants explaining loan options, rates, terms and collateral requirements; gather the required information to provide a complete application to the appropriate loan processor.
• Conduct loan closings, ensuring all documents are appropriately signed and all underwriting conditions are met.
• Disburse funds on construction and home improvements loans in accordance with Bank guidelines.
• Manage and supervise individual loan portfolios, developing and maintaining existing customer base and building customer satisfaction and confidence in the Bank.
• Maintain the asset quality of lending portfolio by reviewing delinquency reports, performing routine follow up with past due customers, and coordinating collection efforts with other loan officers.
• Analyze and make decisions regarding the Bank's credit check program and collect any delinquent accounts.
• Review daily overdrafts, determine whether to return or pay checks, and produce follow-up letters on accounts overdrawn over ten (10) days.
• Assist other loan officers with underwriting questions or program information.
• Order title work for real estate loans, review it, and take care of any curative matters that may arise.
• Proactively identify, develop and maintain a quality network of business relationships with Realtors, Attorneys and other professional contacts that serve as a source of referrals for new mortgage lending opportunities.
• Cross-sell bank products and services in a professional manner.
• Complete required training associated with job function.
• Perform other related duties as assigned.

Requirements

• Bachelor's degree preferred or equivalent advanced training in a financial institution or loan setting.
• Must register and maintain a status in good standing under the SAFE Act requirements.
• High level of interpersonal skills to interact with customers and potential customers in a professional manner.
• Ensure exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures, and regulatory requirements.
• Interpersonal skills necessary to establish and maintain effective working relationships with coworkers, other business areas and government agencies as required.
• High level of direct marketing skills necessary for establishing relationships with referral sources and identifying networking opportunities.
• High level of analytical skills to conduct loan analysis and maintain loan's progress in consideration of market trends, credit/interest rates, economic conditions and other factors.
• Good understanding and knowledge of Company's products and services.
• Good cross-selling, management and organizational skills.
• Adequate knowledge of both internal policies and procedures and the respective state and federal laws and regulations governing departmental functions.