Mortgage Loan Officer - MI

Dfcu Financial - Ann Arbor, MI

Full-time - Mid Level

Ann Arbor, MI

Credit Intermediation and Related Activities

About the position

The Mortgage Loan Officer at DFCU Financial is responsible for originating mortgage applications for the credit union's portfolio and for saleable loans to the secondary market. This role involves maintaining relationships with the local real estate community, networking to generate business, and assisting borrowers through the mortgage process. The position requires a proactive approach to customer service and business development, as well as collaboration with the processing team and training of less experienced employees.

Responsibilities

• Maintain a relationship with the local real estate community, offering information on products and services.
• Proactively network to generate business.
• Work with borrowers to recommend a course of action based on their goals to be pre-approved, refinance, or purchase a property.
• Respond to borrower inquiries and accept applications in person, by phone, or online.
• Review borrower supplied documentation to confirm it meets requirements prior to sending to the processing center.
• Assist processing team with borrower interaction as required.
• Assist in training less experienced employees when requested.
• Assist with business development efforts for the Mortgage Services department.
• Attend local Board of Realtors functions.

Requirements

• High School diploma or equivalent.
• Minimum three years current experience as a Mortgage Loan Officer with annual production levels exceeding $8 million.
• Demonstrated knowledge of mortgage regulations and secondary market requirements.
• Excellent interpersonal skills, including effective verbal and written communication.
• Detail oriented with strong organizational skills.
• Ability to work independently and within a team environment.
• Consistent positive, cooperative, self-motivated, courteous and professional attitude.

Nice-to-haves

• Community engagement experience.

Benefits

• Health savings account
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• Flexible spending account
• Financial planning services
• Tuition reimbursement
• Paid time off
• Vision insurance
• 401(k) matching
• Employee discount
• Life insurance
• Pet insurance