Mortgage Loan Officer - MI

Dfcu Financial - Ann Arbor, MI

Full-time - Entry Level

Ann Arbor, MI

Credit Intermediation and Related Activities

About the position

Join the DFCU Financial team today, and discover the benefits, rewards, and development opportunities from one of the largest and best-managed credit unions in the country. DFCU Financial is looking for Mortgage Loan Officers for the Ann Arbor, Grand Rapids, and Lansing, MI areas to join our team. In this role, the Mortgage Loan Officer is responsible for all requirements in the originating of mortgage applications for the DFCU portfolio and saleable loans to the secondary market. This position involves maintaining relationships with the local real estate community, offering information on our products and services, and proactively networking to generate business. As a Mortgage Loan Officer, you will work closely with borrowers to recommend a course of action based on their goals, whether it be pre-approval, refinancing, or purchasing a property. You will respond to inquiries from borrowers both inside and outside the office, accepting applications in person, by phone, or online. Additionally, you will review borrower-supplied documentation to ensure it meets requirements before sending it to the processing center. You will also assist the processing team with borrower interactions as needed and may be called upon to train less experienced employees. Participation in business development efforts for the Mortgage Services department and attendance at local Board of Realtors functions will also be part of your responsibilities.

Responsibilities

• Maintain a relationship with the local real estate community, offering information on products and services.
• Proactively network to generate business.
• Work with borrowers to recommend a course of action based on their goals to be pre-approved, refinance, or purchase a property.
• Respond to borrowers both inside and outside the office, answering inquiries and accepting applications in person, by phone, or online.
• Review borrower supplied documentation to confirm it meets requirements prior to sending to the processing center.
• Assist processing team with borrower interaction as required.
• Assist in training less experienced employees when requested.
• Assist with business development efforts for the Mortgage Services department.
• Attend local Board of Realtors functions.

Requirements

• High School diploma or equivalent.
• Minimum three years current experience as a Mortgage Loan Officer with annual production levels exceeding $8 million.
• Demonstrated knowledge of mortgage regulations and secondary market requirements.
• Excellent interpersonal skills, including effective verbal and written communication.
• Detail oriented with strong organizational skills.
• Ability to work independently and within a team environment.
• Consistent positive, cooperative, self-motivated, courteous and professional attitude.

Nice-to-haves

• May require some evening and Saturday hours.

Benefits

• Potential for a hybrid work schedule
• 401k plan match, dollar for dollar up to 4%
• Medical, dental and vision insurance effective date of hire
• Health savings account (HSA)
• Flexible spending accounts for medical and dependent care expenses
• Wellness initiatives and reimbursements
• Pre-paid legal services plan
• Identity protection plan
• Accident supplemental plan
• Short- & long-term disability plans paid for by company
• Company provided basic life insurance of $50,000 plus supplemental for employee, spouse, and child
• Pet Insurance
• Tuition reimbursement / Education assistance
• Paid time off
• Paid holidays (~10 per year)
• Free financial planning assistance
• Paid lunch time
• Numerous fun employee events throughout the year
• Volunteer and community engagement opportunities
• Discounts with local and national companies through DFCU Perks
• Service / anniversary awards
• Employee discounts for company logo wear
• Recognition and awards for outstanding team and individual performance (branch and member service center employees)
• Employee referral payouts for recruiting your friends and family
• Ongoing training opportunities
• Leadership development program
• Flexible scheduling for students