Rocket Mortgage - Cleveland, OH

posted 11 days ago

Full-time - Entry Level
Cleveland, OH
Credit Intermediation and Related Activities

About the position

As a Mortgage Loan Officer at Rocket Mortgage, you will play a vital role in assisting clients through the mortgage process, whether they are purchasing a new home or refinancing an existing mortgage. This position is designed for individuals who are driven and passionate about sales, with a focus on building relationships and providing exceptional client service. The company offers comprehensive training and support to help you succeed in your career journey.

Responsibilities

  • Promote the significant advantages of working with Rocket Mortgage.
  • Build rapport with clients to ensure we are identifying the solution that meets their needs.
  • Guide clients in obtaining mortgages by answering their questions, collecting necessary documents and verifying information.
  • Advise on the home buying or refinance process, providing exceptional client service along the way.
  • Respond to potential inquiries from company-generated prospects.
  • Achieve or exceed sales goals and objectives.

Requirements

  • Sales Aptitude: Ability to identify and pursue sales opportunities effectively.
  • Dedication To Learning: Willingness to engage in ongoing sales and industry training.
  • Communication Skills: Ability to build rapport and trust with clients.
  • Empathy: Capacity to connect with clients on a personal level.
  • Adaptability: Resiliency and openness to adapting to industry changes.

Benefits

  • Dental Insurance
  • Life Insurance
  • Medical Insurance
  • Paid Time Off
  • Retirement
  • Vision Insurance
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