Rocket Mortgage - Cleveland, OH

posted 5 months ago

Full-time - Entry Level
Cleveland, OH
Credit Intermediation and Related Activities

About the position

At Rocket Mortgage, we are committed to supporting veterans, military spouses, and actively serving National Guard or Reservists in their career journeys. As a Mortgage Loan Officer, you will be an integral part of our team, helping clients navigate the mortgage process, whether they are purchasing a new home or refinancing an existing one. This role is designed for driven self-starters who are passionate about sales and eager to make a difference in the lives of our clients. You will receive comprehensive training and support to ensure your success, even if you do not have prior sales experience. Our Veteran Hiring team understands the unique challenges you face, and we are here to help you prepare for the next chapter in your career. In this position, you will promote the significant advantages of working with Rocket Mortgage, building rapport with clients to identify solutions that meet their needs. You will guide clients through the mortgage process by answering their questions, collecting necessary documents, and verifying information. Providing exceptional client service is paramount, and you will be expected to respond to inquiries from company-generated prospects while achieving or exceeding sales goals and objectives. This role offers a unique opportunity to be part of a community dedicated to making homeownership dreams a reality, and we invite you to join us in this mission.

Responsibilities

  • Promote the significant advantages of working with Rocket Mortgage.
  • Build rapport with clients to ensure we are identifying the solution that meets their needs.
  • Guide clients in obtaining mortgages by answering their questions, collecting necessary documents, and verifying information.
  • Advise on the home buying or refinance process, providing exceptional client service along the way.
  • Respond to potential inquiries from company-generated prospects.
  • Achieve or exceed sales goals and objectives.

Requirements

  • Sales Aptitude: Ability to identify and pursue sales opportunities effectively.
  • Dedication To Learning: Willingness to engage in ongoing sales and industry training.
  • Communication Skills: Ability to build rapport and trust with clients.
  • Empathy: Capacity to connect with clients on a personal level.
  • Adaptability: Resiliency and openness to adapting to industry changes.

Benefits

  • Dental Insurance
  • Life Insurance
  • Medical Insurance
  • Paid Time Off
  • Retirement
  • Vision Insurance
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