Mortgage Loan Officer (MLO) Bilingual Spanish/English

Merchants & Marine Bank - Baton Rouge, LA

Full-time - Mid Level

Hybrid - Baton Rouge, LA

Credit Intermediation and Related Activities

About the position

The Mortgage Loan Officer (MLO) position at Canvas Mortgage, a division of Merchants & Marine Bank, is focused on originating mortgage loans for Spanish-speaking clients. This role involves business development, managing loan applications, ensuring compliance with regulations, and providing excellent customer service. The MLO will work primarily from home with occasional travel to company locations, and is expected to collaborate with various stakeholders to achieve sales goals and maintain customer relations.

Responsibilities

• Develop business by initiating sales calls, follow-up meetings, and responding to referrals in a timely manner.
• Accept loan applications and gather all necessary documentation to start the pre-qualification mortgage process.
• Provide sales support and strong communication to customers, processors, and management from loan pre-qualification to loan closing.
• Monitor all applications and supporting documentation to avoid and detect customer fraud.
• Work with management to achieve team and division goals.
• Work closely with support staff to ensure efficient processing, including account documentation, underwriting, and closing of loans.
• Manage and monitor all disclosures to ensure compliance with regulations and mandatory time frames.
• Comply with all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML).
• Maintain excellent customer relations and confidentiality of customer information.
• Negotiate terms, structure loan financing based on risk considerations, and present credits for approval to appropriate levels of authority.
• Complete necessary credit investigations on each loan application.
• Analyze potential loan markets and develop referral networks to locate prospects for loans.
• Build and maintain positive relations with business referral sources, customers, and co-workers.
• Analyze mortgage clients for additional potential needs of other bank products and services.

Requirements

• Bilingual in Spanish and English (verbal and written).
• 3-5 years of related experience in financial services or mortgage industry.
• High school diploma or equivalent.
• Thorough knowledge of FHA, VA, USDA, Fannie Mae, and Freddie Mac guidelines and standards.
• Ability to analyze mortgage clients and understand key lending concepts such as debt/income ratios, LTV percentages, and credit scoring.
• Effective interpersonal skills and excellent customer service abilities.

Nice-to-haves

• Experience translating for Spanish-speaking clients.
• Prior mortgage experience is preferred but not mandatory.

Benefits

• AD&D insurance
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• Tuition reimbursement
• Paid time off
• Vision insurance
• Gym membership