Mortgage Loan Officer- New Castle County, DE

Wilmington Savings Fund Society FSB - New Castle, DE

Full-time

New Castle, DE

Credit Intermediation and Related Activities

About the position

The Mortgage Loan Officer at WSFS Bank is responsible for marketing and originating residential mortgage loans. This role involves soliciting mortgages through an existing referral network and presenting mortgage programs to individuals and professional organizations. The position emphasizes customer service, understanding the loan process, and staying informed about real estate market trends and regulations.

Responsibilities

• Provide service to customers and prospective customers seeking residential mortgage loans.
• Interview applicants to acquire information concerning their current financial situation, needs, desires, and property information, as well as obtain and analyze pertinent data.
• Ensure the customer understands the loan process from application through closing.
• Keep informed of trends and developments in the local real estate market, as well as the changing rules and regulations pertaining to both private and government-insured residential mortgages.

Requirements

• Must have a high school diploma or equivalent.
• Bachelor's degree is preferred.
• Must have a minimum of three years of experience marketing and originating residential mortgage loans and loan products.
• Must have effective proven sales skills.
• Must have excellent time management skills.
• Must be self-motivated and able to work with minimal to no supervision.
• Must be willing and able to travel to assigned branch locations, customers' homes and businesses, and perform presentations when requested.
• Must have excellent written and oral communication skills.
• Must have superior customer service skills.
• Must have proficiency using Microsoft applications such as Word, Outlook, and Excel.
• Proficiency with industry standard mortgage origination software programs is strongly preferred.

Benefits

• Competitive salaries
• Advancement opportunities
• Inclusive and supportive culture