Mortgage Loan Officer - Troy, MI

PNC - Kalamazoo, MI

Part-time - Entry Level

Kalamazoo, MI

Credit Intermediation and Related Activities

About the position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Mortgage Loan Officer within PNC's Mortgage organization, you will be based in the Greater Detroit, MI area. Ideal candidates will have a history of proven production. In this role, you will recommend loan solutions in accordance with lending guidelines and clients' requirements. You will manage a portfolio of customer relationships, seeking prospective opportunities to retain and/or develop new clients, and will be responsible for sales calls. Additionally, you will develop and prepare loan solutions, refer products and services, and review documentation to ensure compliance. Managing the customer pipeline for efficiency is also a key responsibility, as is collaborating with internal and external stakeholders to complete mortgage transactions. You will collect and analyze customer financial information for multifaceted and/or complex borrowers, ensuring that all interactions are customer-focused and aligned with PNC's values.

Responsibilities

• Recommends loan solutions in accordance with lending guidelines and clients' requirements.
• Manages a portfolio of customer relationships and seeks prospective opportunities to retain and/or develop new clients.
• Responsible for sales calls and developing new business.
• Develops and prepares loan solutions and refers products and services.
• Reviews documentation to ensure compliance with lending guidelines.
• Manages customer pipeline for efficiency.
• Collaborates with internal and external stakeholders to complete mortgage transactions.
• Collects and analyzes customer financial information for multifaceted and/or complex borrowers.

Requirements

• University/college degree with less than 1 year of professional experience, or successful completion of a formal development program.
• In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience may be considered.
• Knowledge of banking products, client prospecting, customer needs, and customer relationships.
• Ability to effectively communicate and manage customer experience.

Nice-to-haves

• Banking Products
• Client Prospecting
• Customer Needs
• Customer Relationships
• Customer Solutions
• Documentations
• Innovation
• Lending
• Mortgages
• Sales

Benefits

• Medical/prescription drug coverage (with a Health Savings Account feature)
• Dental and vision options
• Employee and spouse/child life insurance
• Short and long-term disability protection
• 401(k) with PNC match
• Pension and stock purchase plans
• Dependent care reimbursement account
• Back-up child/elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance, including select programs fully paid
• Robust wellness program with financial incentives
• Paid maternity and/or parental leave
• Up to 11 paid holidays each year
• 8 occasional absence days each year
• Between 15 to 25 vacation days each year, depending on career level and years of service.