TD Bank - Washington, DC
posted 5 months ago
The Mortgage Loan Officer is responsible for selling and originating residential mortgage loans, working towards established sales goals. This role involves taking residential mortgage loan applications and negotiating terms that best suit the needs of the customers. The Mortgage Loan Officer will meet with prospects, which may include referrals from realtors, developers, attorneys, and other sources, to explain the variety of mortgage products and services available. They will provide recommendations based on an evaluation of individual prospect needs and guide customers through the mortgage application process, ensuring that all applications are completed accurately and contain the necessary supporting documentation. In addition to managing customer expectations regarding processing times and closing dates, the Mortgage Loan Officer will be responsible for generating referrals for mortgage sales opportunities and other company products. They will develop a plan to achieve sales goals with assistance from sales management and will enter information into the mortgage loan system to ensure accurate tracking of loans in the pipeline. The officer will also create supporting files with backup documentation for underwriting and regulatory purposes, and communicate loan decisions directly to customers, explaining any additional information needed. The role requires the Mortgage Loan Officer to stay informed about current industry practices and trends, participating in continuing education training and seminars. They will also engage in homebuyers' seminars and other workshops to promote mortgage products. The position demands a high level of sales ability, negotiation skills, and the ability to self-direct and plan activities to meet sales goals. The Mortgage Loan Officer must maintain a thorough understanding of mortgage industry regulations and practices to ensure compliance and successful audits.